Health Coach/Medical Assistant (Part Time)

Medi-Weightloss•Chesterfield, MO

16d•Onsite

About The Position

Join our thriving team at Medi-Weightloss of Chesterfield where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss, hormone optimization, and wellness programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Health Coach/Medical Assistant with front office expertise to enhance our team.

Requirements

Clinical skills
Experience in insurance and VOB
Motivate and Influence Others
Deliver positive, encouraging consultations that inspire patients to succeed.
Demonstrate passion for helping others through empathetic, uplifting communication.
Model dependability, accountability, and commitment to personal and professional growth.
Communicate clearly and empathetically with patients, team members, and providers.
Handle sensitive or complex inquiries with professionalism and discretion.
Conduct proactive follow-up calls to discuss patient progress and address concerns.
Apply knowledge of nutrition, exercise, and the Medi-Weightloss Programs to guide patients toward successful outcomes.
Participate in marketing, grassroots outreach, and referral programs to support clinic success and growth.
Take initiative to achieve performance goals and contribute to overall clinic profitability.
Demonstrate the ability to coach patients through lifestyle changes and behavior modification.
Support peer development by training and mentoring team members when requested by management.
Foster a collaborative, learning-oriented clinic culture.
Provide a welcoming, compassionate experience for every patient
Maintain outstanding standards of service, professionalism, and product knowledge
Ensure each patient receives the highest level of care in alignment with Medi Weight-loss values

Nice To Haves

Exercise knowledge a plus

Responsibilities

Patient counseling
Patient vitals
EKG
Phlebotomy
Front office duties
Utilize a multi-line phone system to answer and appropriately route all incoming calls.
Conduct follow-up calls to discuss patient progress and address concerns.
Refer non-routine, sensitive, or complex requests to the appropriate staff member.
Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
Assist with monitoring daily inventory levels of clinical and office supplies.
Perform daily scanning and uploading of documents in patient files.
Train additional staff on daily procedures when requested by the office manager and/or physician.
Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.
Obtain patient vitals, EKG, and perform phlebotomy.
Administer IM injections.
Prepare laboratory order forms and obtain patient laboratory results.
Assist Physicians or Nurse Practitioners with patient referrals to other healthcare professionals.
Document patient progress notes in the patient chart and/or EMR.
Conduct one-on-one consultations to assess patient needs and develop customized nutrition and wellness plans
Deliver motivational, uplifting guidance that helps patients make lasting behavior and lifestyle changes
Monitor progress, identify challenges, and adjust care plans under provider supervision
Educate patients on nutrition, exercise, and behavior modification for long-term weight management success