Health Coach Consultant - Work at Home - 5:30 PM - 2:00 AM EST Shift

CVS Health

5d•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. At the 24-Hour Nurse Line the Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation and evaluation, to engage, educate, and promote/influence members decisions related to achieving and maintaining optimal health status. Requires an RN with unrestricted active license.

Requirements

Active unrestricted RN compact state licensure.
3+ years of clinical experience required, specifically in: Disease Management, Emergency Room, Critical Care, Medical/Surgical Care, telehealth and/or Oncology.
Proficient in Multisystem Navigation: Comfortable using multiple monitors and systems simultaneously to streamline tasks and improve efficiency.
Effective Multitasker: Skilled at talking and typing concurrently while managing various responsibilities with focus and accuracy.
Basic Technical Troubleshooting: Able to set up and connect essential hardware (monitors, keyboards, etc.) and resolve common technical issues independently.
Digital Collaboration & Documentation: Experienced in electronic documentation and virtual collaboration tools to support remote teamwork and communication.
Highly Organized & Results-Oriented: Maintains a structured approach to work, ensuring tasks are completed on time and in alignment with performance metrics.
Metric-Driven Performance: Demonstrates accountability by consistently meeting or exceeding established goals and expectations.
Have reliable phone and hard-wired internet service.
Be secure and private to maintain confidentiality (HIPAA compliant).
Meet any additional reasonable requirements set by the Leader or Company.
Personal responsibilities, including dependent care, must not interfere with work duties. Dependent care during work hours is generally not allowed.

Nice To Haves

Managed Care experience preferred.
Previous coaching experience preferred.
Model candidates have telephone triage nursing experience.
Bachelor's Degree or Equivalent 3-5 years clinical experience preferred.

Responsibilities

Utilize a collaborative process of assessment, planning, implementation and evaluation.
Engage members decisions related to achieving and maintaining optimal health status.
Educate members decisions related to achieving and maintaining optimal health status.
Promote/influence members decisions related to achieving and maintaining optimal health status.