Health Club Manager
About The Position
As the Fitness Manager at Wave Health & Fitness, you are responsible for maintaining high standards across Personal Training and Group Exercise programs while supporting daily operations. Your friendly, professional, and enthusiastic approach directly enhances the member experience and overall service quality. Success in this role requires a strong fitness background, the ability to anticipate the needs of members, staff, and the facility, and the skill to respond effectively to operational challenges. Strong prioritization, multitasking abilities, and positive interactions with members, guests, instructors, and employees are essential to achieving success.
Requirements
- Previous supervisory and/or fitness experience and training in the health and/or fitness fields.
- The ability to lead by example and to set and monitor standards.
- Healthy, fitness-minded, knowledgeable, and confident with the fitness and wellness environments.
- Certified Personal Trainer required
- Strong organizational skills, basic computer experience and the ability to multi-task.
- General health club operations experience helpful.
- Minimum of 3–5 years of experience in the fitness industry
- At least 2 years in a supervisory or leadership role
- High School diploma, general education degree equivalent experience required
- Nationally recognized Personal Training Certification (e.g., ACE, ACSM, NASM) required
- Certified Pool Operator® Certification
- Strong proficiency in English preferred
- Ability to read, understand, and compose: Instructions, Internal communications (memos), Basic correspondence
Nice To Haves
- Group Exercise Certification preferred
Responsibilities
- Oversee all fitness programs, including: Group exercise, Personal training, Nutrition counseling, Additional wellness offerings
- Maintain group exercise schedules, ensuring all classes are properly staffed and covered
- Supervise fitness and group exercise instructors to ensure high-quality service delivery
- Conduct monthly personal training development workshops
- Lead quarterly personal training client reviews
- Process instructor payments accurately and on time
- Assist with daily operational needs of the fitness center
- Ensure exercise rooms and equipment are clean, functional, and well-maintained
- Develop and implement fitness workshops and fee-based programs
- Promote personal training, group exercise, nutrition, and other services
- Create, manage and partner with Director of Communications on social media content (e.g., Facebook, Instagram) to promote services, programs, and events
- Uphold and promote the organization’s Vision, Mission, and Values
- Foster a positive, member-focused environment that enhances overall experience
- Understand pool management and maintenance, inclusive of all health and safety codes.
- Maintain regular and reliable attendance in accordance with hotel standards
- Adhere to all hotel policies and procedures to ensure safe and efficient operations
- Foster a culture of trust, respect, and collaboration among team members
- Live Seaport Hotel’s Core Principles: Seek to warmly greet everyone, Engage in active communication, Anticipate guest needs, Promote creativity and connections, Openly inquire about guest satisfaction, Respond with passion and commitment, Thank each guest and each other
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
