Health Center Manager
About The Position
A growing multi-site primary care organization is seeking an experienced Health Center Manager to oversee daily operations for a busy outpatient medical office in Pembroke Pines. This role is responsible for driving operational efficiency, supporting providers and staff, improving the patient experience, and ensuring the clinic operates smoothly day-to-day. The ideal candidate is highly organized, hands-on, bilingual in English and Spanish, and experienced managing teams within a healthcare setting. This individual should be comfortable balancing patient service, staff accountability, operational metrics, recruiting support, and compliance responsibilities.
Requirements
- 3+ years of healthcare office management or clinic operations experience
- Experience managing staff within a medical office, primary care clinic, or outpatient setting
- Strong leadership and conflict resolution skills
- Bilingual English/Spanish required
- Knowledge of healthcare operations, scheduling, insurance workflows, and patient coordination
- Comfortable working in a fast-paced, high-volume environment
- Strong organizational and multitasking abilities
- Proficiency with EMR systems and Microsoft Office
Nice To Haves
- Primary care or multi-site healthcare experience
- Experience with KPI management and operational reporting
- Recruiting, onboarding, or HR coordination experience
- Understanding of compliance and operational best practices in outpatient healthcare
- Experience supporting Medicare Advantage populations preferred
Responsibilities
- Oversee daily clinic operations including front desk, medical assistants, patient flow, and scheduling
- Supervise and support clinic staff while maintaining accountability for performance and attendance
- Ensure a high-quality patient experience and resolve escalated patient concerns professionally
- Monitor clinic KPIs including patient wait times, scheduling efficiency, no-show rates, provider productivity, and patient satisfaction
- Partner with leadership to improve operational workflows and clinic performance
- Assist with hiring, onboarding, scheduling, and training of new employees
- Support provider onboarding and operational readiness
- Coordinate with billing, credentialing, and administrative teams to ensure operational continuity
- Maintain compliance with company policies, healthcare regulations, and clinic standards
- Monitor office supply inventory and vendor coordination
- Support implementation of new operational initiatives, systems, and process improvements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
