Health Care Navigator(FT)

LCS•Cupertino, CA

58d•$84,000 - $103,000•Onsite

About The Position

When you work at THE FORUM, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! THE FORUM is recruiting for a hospitality focused HEALTH CARE NAVIGATOR to join our team! The Health Care Navigator is responsible for building relationships, coordinating social services, and locating resources for residents transitioning throughout the continuum of care in Independent and Assisted Living. The Navigator will evaluate residents’ needs and assist them in accessing the available resources needed to ensure a seamless transition between appropriate levels of care offered at the Forum. The Navigator will provide educational Programs for all Forum staff in effectively dealing with people with cognitive impairments. The goal is to guide residents, family members and/or caregivers through successful health and wellness transitions. This will help achieve the optimal level of wellbeing and appropriate level of care. The Navigator will facilitate communication with all key resources and stakeholders.

Requirements

MSW/LCSW, RN applicants must be a graduate of an accredited school of nursing with a current license in the state of practice, or BA/BS in a related field.
Required minimum of 3 years’ experience in training related to the aging process required.
Case management experience, as part of an Interdisciplinary Team Training and/or experience in Total Quality Management (TQM) required.

Responsibilities

Develops and implements a case management program for providing psychosocial support to all residents. Works closely with the Director of Health Services and Assisted Living Director to determine transition between the continuums of care.
Assists residents in transition between the various levels of care as necessary and provides support for families and staff to help them deal with these transitions.
Develops a program to provide resources for grief, depression, illness, loss and trauma associated with moving, etc. (both individual & group).
Ensures cross-functional departmental support of all post-acute services within the community.
Assists and ensures residents are in the appropriate levels of care (Independent Living, Assisted Living, Memory Care and Skilled Nursing) within the community and are receiving supportive services needed to obtain optimal levels of health.
Provides support for families and staff to help deal with these transitions.
Collaborates with other members of the community team in identifying and recommending additional services or transitions within the continuum of care for residents with changing needs.
Interacts with the resident and family members when there is a change in the resident’s condition. necessitates additional services or a physical move within the continuum of care.
Consults with Director of Wellness, Program & Activities Manager, and Administration to develop a holistic program to meet the needs of residents, on their individual levels, to enhance the quality of life.
Coordinates and or attends meetings related to resident transitions/status updates including but not limited to:
Continuing Care Committee Meeting
Weekly Transition Meeting
Independent Livening Resident Wellness Committee as requested.
Resident Support Groups
Interviewing, evaluating, and developing treatment plans and keep treatment records for each client.
Directing Residents to other areas of assistance and giving them the tools they need to succeed.
Knowledge of resources is critical for finding appropriate assistance.