Health Navigator
About The Position
QUALIFICATIONS Education High School graduate or equivalent Experience/Skills Medical terminology, typing, and computer experience Demonstrates commitment to healthcare and patient care by supporting the Care Coordination team with clerical, administrative, planning, and organizational responsibilities Possesses knowledge of the MAW program Required Licenses/Certifications N/A Working Conditions Clean, well-lit working environment ROUTINE RESPONSIBILITIES Behavioral Expectations Consistently complies with established Behavioral Expectations Departmental Duties Coordinates Medicare Annual Wellness (MAW) visits 1. Checks insurance eligibility 2. Calls patient to schedule visit 3. Identifies gaps in care 4. Requests records from outside facilities/providers 5. Updates chart to reflect preventative screens for the Nurse Practitioner Secretarial Duties Greets all patients/guests as they arrive Communicates with Perinatal Navigator and Community Health Worker to facilitate a warm, timely handoff Answers phone with a smile and directs calls to the appropriate team member Department Specific Focus Assures that provider schedules are full Reschedules patients that cancel and backfills cancellations Reaches out to no-show patients and reschedules Possesses knowledge of the MAW program Manages up not only the provider but also the advantage of the preventative MAW visit Day Shift/Part Time 48 Hours/Bi-weekly
Requirements
- High School graduate or equivalent
- Medical terminology, typing, and computer experience
- Demonstrates commitment to healthcare and patient care by supporting the Care Coordination team with clerical, administrative, planning, and organizational responsibilities
- Possesses knowledge of the MAW program
Responsibilities
- Coordinates Medicare Annual Wellness (MAW) visits
- Checks insurance eligibility
- Calls patient to schedule visit
- Identifies gaps in care
- Requests records from outside facilities/providers
- Updates chart to reflect preventative screens for the Nurse Practitioner
- Greets all patients/guests as they arrive
- Communicates with Perinatal Navigator and Community Health Worker to facilitate a warm, timely handoff
- Answers phone with a smile and directs calls to the appropriate team member
- Assures that provider schedules are full
- Reschedules patients that cancel and backfills cancellations
- Reaches out to no-show patients and reschedules
- Manages up not only the provider but also the advantage of the preventative MAW visit
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
