Health Care Assistant

Planned Parenthood League of Massachusetts • Springfield, MA

12d • $22 - $22

About The Position

The Health Care Assistant (HCA) plays a crucial role in delivering culturally responsive patient care. This position involves medical assisting, lab work, and administrative support—helping ensure every patient receives quality, respectful care in a welcoming environment.

Requirements

• High School Diploma/GED required; Medical Assistant Certificate preferred.
• Bilingual candidates strongly encouraged to apply (Mandarin, Spanish, Haitian Creole, Vietnamese, or Portuguese).
• Passionate about health equity, reproductive justice, and inclusive care.
• Comfortable working with diverse patient populations in fast-paced environments.
• Strong organizational skills and commitment to racial and gender equity.

Responsibilities

• Provide empathetic, culturally competent patient support while maintaining HIPAA compliance.
• Collaborate with diverse healthcare professionals to optimize patient experience.
• Record vital signs and document medical history
• Perform venipuncture and lab testing with a commitment to patient safety and dignity.
• Ensure lab records and samples are handled with care and precision.
• Schedule appointments and provide language-accessible triage services.
• Support patient navigation, ensuring equitable access to care.
• Engage in community-centered outreach and health education efforts.

Benefits

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A supportive, team-oriented work culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees