Health Care Assistant I

Planned Parenthood of Southwestern Oregon•Eugene, OR

2d•$19 - $28

About The Position

Planned Parenthood of Southwestern Oregon (PPSO) has been dedicated to providing expert reproductive health care and sexuality education in Southwestern Oregon for over 55 years. PPSO provides more than 30,000 patient visits each year at four health centers and via telehealth. PPSO is also regarded as the region’s most respected provider of medically accurate sexuality education for young people and adults, as well as training programs for professionals who work with youth and families. Education and training programs make over 10,000 contacts each year, transforming the lives of young people in southwestern Oregon. PPSO’s essential health services include breast and cervical cancer screenings, well-woman annual exams, birth control, abortion care, LGBTQ+ health, STI prevention, testing and treatment, pregnancy testing, PrEP (Pre-exposure prophylaxis), HPV vaccinations, vasectomies, and more. Join our dedicated and mission driven team as we work to serve more than 40,000 individuals a year with comprehensive reproductive healthcare, education, and advocacy. For more information, visit www.ppsworegon.org.

Requirements

High School Diploma.
Demonstrated experience following policies and procedures.

Nice To Haves

At least 1-year previous customer service experience.
Strong verbal and written communication skills; Bilingual is a plus.
Previous experience in an office and/or medical setting.
Familiarity with HIPAA compliance.
Understanding of basic computer operations.

Responsibilities

Maintain patient medical records in good order, utilizing standard language and approved abbreviations and following accepted medical standards for charting.
During each patient visit obtain/record accurate vital signs and interview patients to obtain medical history, identify specific visit needs and/or medical problems and answer patient questions. Arrange referrals as necessary.
Dispense medications and contraceptives, including injections, at the direction of the Medical Director, and under the supervision of the registered nurse or clinician.
Administer tests required to deliver all patient services provided, which includes but is not limited to pregnancy test, HIV, urine analysis dip and hemoglobin.
Deliver all information in a non-judgmental objective manner to promote the individual’s right to obtain reproductive services at their discretion.
Calling patients when necessary and answering patient questions.
Obtain and prepare lab samples in accordance with established protocol, file laboratory reports, maintain the lab area and lab equipment, and document quality control measures.
Perform routine clinic maintenance to ensure a safe and sanitary environment.
Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints.
Attend special meetings and assist Clinic Manager with new hire training as necessary.
Stay up to date with the policies and procedures of Planned Parenthood to ensure compliance with pertinent government regulations including OSHA, CLIA and HIPAA.
Other duties as assigned.
Participate and engage in PPSO DEIB initiatives.