Health Care Assistant (CNA), Acute Internal Med E50

University of Utah Health•Salt Lake City, UT

About The Position

This position provides patient care under the direction of a Registered Nurse. The incumbent has direct contact with patients and their families and performs indirect patient care activities to support patients in their environment. The role provides direct patient care and may involve accessing and administering medications within the employee’s scope of practice and in accordance with state law. The position is part of University of Utah Health, an organization focused on patient care, research, and education. The University of Utah is a Level 1 Trauma Center with five hospitals and eleven clinics, and is nationally recognized for academic research, quality standards, and patient experience. Depending on department operational and patient care needs, the position requires rotating schedules that may include variable hours, nights, weekends, and holidays to meet the needs of a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is essential.

Requirements

For individuals enrolled in a nursing program, obtain an RN license within three months of completing the RN program; if an RN license is not obtained by then, immediately obtain current CNA certification.
Individuals in this job code who hold an RN license must also have CNA certification if they remain in the role longer than three months.
Obtain a current RQI Healthcare Provider eCredential through the University of Utah Health RQI system within 30 days of hire.
Meet one of the following: hold current Nursing Assistant certification from the State of Utah, or have completed the first round of clinical training and be currently enrolled in an approved nursing education program.
Demonstrate availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
Ability to perform the essential functions of the job.
Demonstrated human relations and effective communication skills.
Demonstrated customer service skills and ability to work in a busy environment.
Ability to use a multi-line phone system and hospital paging system as needed.
Ability to initiate appropriate action in emergency or crisis situations by evaluating the situation and determining the applicable protocol.
Meet additional license requirements as determined by the hiring department.
Be able to meet the position’s working-condition and physical requirements with or without an accommodation.

Responsibilities

Assist patients with feeding, drinking, ambulating, grooming, toileting, dressing, socializing, and unit-specific technical skills.
Reinforce or assist with patient and significant-other education as delegated by a professional care provider.
Collect, report, and document data related to direct patient care activities.
Support indirect patient care by maintaining a clean, efficient, and safe care environment; providing companion care and housekeeping; transporting patients; and chaperoning physicians during examinations and procedures as needed.
Perform unit-specific and additional clerical duties, including stocking and maintaining clerical and patient supplies as needed.
Communicate with hospital staff, physicians, patients, families, and visitors.
Process paper orders during downtime when working in a clerical role, including entering the downtime occurrence order and its start and stop time in each patient record.
Process electronic requests to order medical treatments and tests and retrieve patient test and lab results as needed.
Schedule patient appointments as needed.
Maintain patient records and unit activity boards as needed.
Manage admissions, discharges, and transfers according to unit standards as needed.
Observe cardiac monitors and notify nursing and medical staff of abnormal rhythm variations indicating heart ischemia or acute myocardial infarction, as applicable.