Health Care Assistant (CNA), Resource Nursing (Float Pool)

University of Utah Health•Salt Lake City, UT
•Onsite

About The Position

This position provides patient care at the direction of a Registered Nurse, with direct contact with patients and their families and indirect care activities that support patients in their environment. The role provides direct patient care and may access and administer medications within the incumbent’s scope of practice and according to state law. The Health Care Assistant supports patient needs, contributes to a clean, efficient, and safe care environment, communicates with hospital staff, physicians, patients, families, and visitors, and performs unit-specific clerical and technical duties as needed. Depending on department operations and patient care needs, the position works rotating schedules that may include variable hours, nights, weekends, and holidays in a 24/7 health system. Regular, reliable, and punctual attendance during assigned shifts is essential.

Requirements

  • Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
  • Ability to perform the essential functions of the job.
  • Demonstrated human relations and effective communication skills.
  • Demonstrated customer service skills and ability to work in a busy environment.
  • Ability to use a multi-line phone system and hospital paging system as needed.
  • Ability to initiate appropriate action in emergency or crisis situations by evaluating the crisis and determining the applicable protocol.
  • Individuals enrolled in a nursing program must obtain an RN license within three months of completing the RN program; if they do not, they must immediately obtain current CNA certification.
  • Individuals in this job code who hold an RN license must also hold CNA certification if they remain in the job longer than three months.
  • Current certification as a Nursing Assistant with the State of Utah, or completion of the first round of clinical training and current enrollment in an approved nursing education program.
  • Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system, to be obtained within 30 days of hire.
  • Must meet the position’s physical and working-condition requirements with or without accommodation, including the ability to move patients or objects weighing up to 100 pounds.

Responsibilities

  • Assist patients with feeding, drinking, ambulating, grooming, toileting, dressing, socializing, and unit-specific technical skills.
  • Reinforce or assist with educating and teaching patients or significant others as delegated by a professional care provider.
  • Collect, report, and document data related to direct patient care activities.
  • Support indirect patient care, including maintaining a clean, efficient, and safe environment; companion care; housekeeping; patient transportation; and chaperoning physicians during examinations and procedures as needed.
  • Perform unit-specific and additional clerical duties as needed, including stocking and maintaining clerical and patient supplies.
  • Communicate with hospital staff, physicians, patients, families, and visitors.
  • Process paper orders during downtime when working in a clerical role, including entering a downtime occurrence order and its associated start and stop times in each patient record.
  • Process electronic requests to order medical treatments and tests and retrieve patient test and laboratory results as needed.
  • Schedule patient appointments as needed.
  • Maintain patient records and unit activity boards as needed.
  • Manage admission, discharge, and transfer functions according to unit standards as needed.
  • Observe cardiac monitors and notify nursing and medical staff about abnormal heart rhythm variances indicating heart ischemia or an acute myocardial infarction, as applicable.
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