Health Care Aid (HCA)
About The Position
Radius Community Health & Healing provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius Community Health & Healing improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.
Requirements
- Certified Health Care Aide (CLHA) in good standing
- Experience working in community health, primary care, outreach, or supportive living preferred
- Comfort working with vulnerable and marginalized populations
- Active CPR
- Able to balance numerous demands and conflicting priorities, strong problem-solving skills.
- Strong communication, teamwork, and interpersonal skills within a multidisciplinary team
- Ability to demonstrate patience and understanding for those with addictions and behavioral disorders.
- Strong de-escalation skills and ability to remain calm and compassionate in fast paced or emotionally complex situations
- Excellent understanding of cultural awareness an asset.
- Understanding and ability to apply principles of Trauma Informed Care and Harm Reduction.
Responsibilities
- Assist clients with personal care needs as appropriate, including showering, hygiene support, and comfort measures
- Support vital signs collection (e.g., blood pressure, temperature, pulse, oxygen saturation) as delegated
- Assist clients with mobility, positioning, and transfers when needed
- Observe clients for changes in condition and promptly report concerns to nursing staff
- Provide emotional support by building rapport, and supporting clients while they wait for their appointments
- Support rooming clients and help prepare them for appointments
- Support waiting room management, including monitoring flow, supporting anxious or distressed clients, and flagging issues to the team
- Help clients navigate clinic services
- Escort clients to and from rooms or services as needed
- Assist with managing appointment flow in collaboration with nursing and front desk staff
- Assist nurses with delegated tasks and clinical set up
- Prepare exam rooms between clients (cleaning surfaces, changing linens, restocking supplies)
- Act as an extra set of hands during busy clinics or high needs situations
- Communicate clearly with the care team to support safe, efficient care
- Help stock exam rooms, shower areas, and client supply areas
- Hand out supplies to clients as directed (e.g., hygiene items, wound care supplies, harm reduction supplies where applicable)
- Monitor inventory levels and flag restocking needs
- Help maintain a clean, calm, and welcoming clinic environment
- Provide trauma-informed care with an understanding of poverty, substance use, mental health challenges, and systemic barriers
- De-escalate distressed clients using empathy and clear communication.
- Support client dignity, privacy, and autonomy at all times
- Follow clinic safety protocols and seek support when situations escalate
Benefits
- Employee Assistance Plan (EAP)
- Comprehensive medical, dental and vision benefits
- Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage
- Lifestyle Spending Account
- Group Retirement Savings Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
