Health & Body Care (HBC) Manager

Town & Country Markets, Inc.•Mill Creek, WA

6d•$30 - $31•Onsite

About The Position

The Health & Body Care (HBC) Manager is responsible for managing all operations within the HBC department. This role involves providing excellent customer service, developing and maintaining a merchandising calendar, hiring and training new employees, managing the department's sales and labor budget, and ensuring adherence to company policies, security, and safety standards. The manager will also oversee waste management, conduct performance evaluations, plan promotions, manage inventory control, and keep the POS system updated with price changes. Additionally, the role requires staying current on industry trends and educating staff, maintaining historical promotion files, and working towards maximizing overall market sales.

Requirements

Minimum 2 years’ experience in HBC
Must role model & possess outstanding customer service skills
Must possess an attitude of service to others
Emphasis on selling and merchandising/creativity
Must possess intermediate computer skills including MS Office
Must possess a strong desire to work hard, be enthusiastic, participate in achieving management goals, and lead by example
Demonstrates self-discipline and accountability
Must be accurate and detail-oriented
Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed
Exemplifies health department standards
Must work towards maximizing total overall market sales
Good communication skills/excellent record keeping skills
Ability to work independently, as well as with a diverse group of customers, employees, and leadership
Team Player
Good follow through and people skills
Ability to lift and carry 50 lbs
Possess full body mobility (bending, stooping, twisting, and reaching) and have excellent manual dexterity
Ability to work in a constant state of alertness and safe manner
18 years or older

Nice To Haves

Genuine and authentic in interactions
Thrives in a team environment
Takes responsibilities seriously
Considers the customer in decisions
Sees richness and strength in a diverse workforce
Treats others with respect to create a place of belonging for all
Cares about community and environment
Pursues knowledge to add value and grow
Loves food

Responsibilities

Manages all operations in the HBC department
Provides excellent customer service
Develops and maintains merchandising calendar at least 13 weeks out
Hires, trains new department employees & writes department schedule
Responsible for the department sales & labor budget, grosses, and reports
Ensures the dissemination & adherence to all company policies
Maintains adherence to all security & safety policies
Adhered to waste management and recycling procedures
Performs semi-annual employee performance evaluations
Writes & works orders, plans promotions, ensures proper signage on all products & inventory control procedures for the department
Responsible for keeping the POS department updated on price changes
Keeps up to date on industry trends/standards/changes and educates staff
Maintains historical files on promotions