Health & Benefits Associate Manager

WTW•Atlanta, GA

3d•Hybrid

About The Position

As a Health and Benefits Associate Manager, you will contribute to a wide variety of complex projects involving the design, financing, and ongoing management of the full spectrum of health and benefit programs. You will serve as the project manager on select projects, interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. You will have the opportunity to significantly grow your health and benefits business acumen as well as your financial, project management, and client relationship skills by working on cutting-edge projects alongside leaders in the industry.

Requirements

4+ years’ experience dealing with health and welfare plans, ideally gained in a benefit consulting/brokerage firm or health underwriting / actuarial function of an insurance company.
Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget.
Strong client service orientation and ability to respond to all communications effectively and in a timely manner.
Proven ability to identify and resolve issues.
Strong written and verbal communication skills.
Self-starter attitude and ability to work independently and as part of a team.
Strong analytical, creative and integrative skills.
Excellent Microsoft Office skills, particularly in Excel and PowerPoint.
State Life and Health license required within 90 days of joining.

Nice To Haves

Pursuit of CEBS designation, or health and welfare actuarial / underwriting training encouraged.

Responsibilities

Materially contribute to core health and benefits projects involving the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients.
Partner with client service team leader to deliver superior project management.
Proactively advise clients and provide superior client service in response to day-to-day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.).
Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.).
Provide benefit enrollment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary.
Contribute to completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates.
Contribute to benefit plan analysis, design, cost savings and funding strategies.
Engage subject matter experts to address client needs.
Conduct review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards.
Conduct benchmarking studies and other research; provide value added analyses and summaries.
Analyze and compare vendor products, services and contracts.
Build relationships internally and collaborate effectively on cross-functional teams.
Review work and contribute to the development of junior staff.

Benefits

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program
Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Paid Time Off (only included for Washington roles)
Qualified contributory pension plan (if eligible)
401(k) plan with annual nonelective company contribution.
Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.