Health Beauty Care Department Manager

Hy-Vee•Watertown, SD

3d•Onsite

About The Position

As the Health Beauty Care Department Manager at Hy-Vee, you'll lead a department that helps customers look and feel their best. You'll stay ahead of trends, build a team that delivers exceptional service, and create a department experience that stands out through great merchandising, knowledgeable staff, and a welcoming environment. If you're passionate about beauty and health products, love helping customers find what they need, and thrive in a leadership role, this is a great fit for you.

Requirements

Deliver outstanding customer service and inspire your team to do the same
Lead, motivate, and develop a team in a fast-paced retail environment
Stay curious and keep up with trends in health, beauty, and personal care products
Use basic math skills, including fractions, decimals, and percentages
Communicate clearly in writing and verbally with customers, employees, and vendors
Handle confidential information including item costs and margins with discretion
High school diploma or equivalent required
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance
Continuously stand and walk on hard surfaces for extended periods
Work in cooler or freezer environments for extended periods
Ability to safely use sharp knives and blades to cut, trim, or grind product
Ability to operate a cardboard baler or compactor
Perform repetitive motions associated with dough mixing, scaling, and proofing
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise

Nice To Haves

One to three years of similar or related work experience preferred
Where applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use)
Where applicable to the role: ability to safely use sharp knives and blades to cut, trim, or grind product
Where applicable to the role, and in accordance with applicable age and legal requirements: operate a cardboard baler or compactor
Where applicable to the role: perform repetitive motions associated with dough mixing, scaling, and proofing

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability
Build a friendly, welcoming atmosphere by encouraging your team to greet and engage with customers and leading by example
Stay current on trends across all product categories and educate customers by offering suggestions and answering questions
Assist customers with finding products, reaching items, carrying heavy purchases, and going the extra mile to make their visit a great one
Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed
Coordinate scheduling, daily work plans, and department goals in partnership with store leadership
Set and maintain department experience standards with a focus on impactful signage and merchandising displays
Track product rotation, check for expired code dates, and manage ordering and replenishment
Oversee pricing, ensure competitive pricing in the market, and analyze weekly and monthly sales trends
Plan displays, promotions, and pre-orders; prepare ad projections and write ads
Determine sanitation guidelines and ensure compliance throughout the department
Operate the cash register accurately and report any cash drawer discrepancies as needed
Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
Assist in other store areas and take on special projects as needed