Health and Wellness Educator

Mercyhealth Wisconsin and Illinois•Janesville, WI

5d•$49,199 - $78,719•Onsite

About The Position

The Health and Wellness Educator will provide education to individuals and families on a wide variety of topics, with an emphasis on education for diabetes, cardiovascular conditions, preventative healthcare, and additional chronic conditions. This role will facilitate member education meetings, webinars, communication materials, and on-site health events. The educator will schedule members for regular status calls, calendar planning, and result reviews, determining specific objectives, goals, and actions designed to meet member needs. They will help members understand their benefits/coverage and navigate the health system, establishing goals and strategies for member-centric coordination across settings. The educator will organize, integrate, and modify educational resources, monitor members' progress towards healthy living, and serve as an educator and resource person for provider offices and hospital staff. This role also involves demonstrating knowledge of NCQA Accreditation Standards and HEDIS® Standards, assisting in data gathering and analysis, and ensuring cost-effectiveness of programs. Additionally, the educator will act as a liaison between clinical and community partners, support the creation of health education newsletters, develop health-related articles, create patient education materials, participate in team meetings, and present onsite health presentations to employer groups.

Requirements

Bachelor's degree preferred or Associate Degree and two years related experience in healthcare. (RN, LPN, Life Coach, Social Worker)
Demonstrates knowledge of NCQA Accreditation Standards and HEDIS measures.
Provides education to members who meet specific criteria for wellness programs.
Demonstrates ability to work within a team environment.
Knowledge of the Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook.

Nice To Haves

Certified Health Education Specialist (CHES) certification, Certified Dietitian or equivalent preferred.

Responsibilities

Provide education to individuals and families on a wide variety of topics, with an emphasis on education for diabetes, cardiovascular conditions, preventative healthcare, and additional chronic conditions in alignment with current quality measures.
Facilitate member education meetings, webinars, communication materials, and on-site health events.
Schedule members for regular status calls, calendar planning, and result reviews.
Determine specific objectives, goals, and actions designed to meet the members' needs as identified through the assessment process.
Help members understand their benefits/coverage and navigate the health system.
Establish goals and strategies for member centric coordination across settings with the member, family, community resources, and/or other care providers.
Organize, integrate, and modify the educational resources necessary to accomplish the goals and establish a plan for a healthy living.
Monitor the members' ongoing process towards healthy living and its activities to determine the plan's effectiveness.
Participate as educator and resource person for provider offices and hospital staff as it pertains to the health plan policy and procedures.
Demonstrate knowledge of NCQA Accreditation Standards and HEDIS® Standards and participate in initiatives to achieve and maintain accreditation and improve HEDIS compliance rates.
Assist in the gathering and analysis of data.
Ensure that all activities are internal and external customer focused, well planned, organized, and controlled to assure the cost effectiveness of all programs.
Serve as a liaison between key clinical and community partners instrumental in implementing educational programs.
Support the creation of monthly health education newsletters for distribution.
Develop monthly health-related articles for internal and external promotion.
Develop educational materials for patient education.
Participate in relevant team meetings.
Create and present onsite health presentations to employer groups.