Health Aide

NeighborHealth•Boston, MA

20h•Hybrid

About The Position

NeighborHealth, formerly East Boston Neighborhood Health Center, is one of the largest community health centers in the country, serving the greater Boston area with a strong commitment to the health and well-being of its patients and communities. Every role at NeighborHealth is vital, from direct care providers to essential support staff, all contributing to advancing medicine and delivering the best care experience. The Health Aide position specifically provides in-home assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) to Neighborhood PACE participants. This role requires the ability to work independently and efficiently in minimally supervised settings, effectively problem-solve, and show respect for the participant’s home, guests, and community. Occasionally, assignments may include other supervised settings such as the PACE Center. NeighborHealth is recognized as a 'Top Places to Work' by The Boston Globe, committed to a supportive and welcoming environment for both employees and patients, reflecting its mission and culture. The organization offers diverse schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports the local community. Additionally, NeighborHealth utilizes its Education & Training Institute to help employees broaden their skill base and advance their careers.

Requirements

High School graduate or equivalent required.
Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross).
Must demonstrate competencies before providing participant care.
A minimum of one year experience working with a frail or elderly population.
Prior experience as health aide, personal care assistant or similar role.
Physical capability to provide ADL and mobility assistance to all PACE participants.

Nice To Haves

Vehicle to travel from home to home preferred.
Excellent customer service and communication skills; bilingual a plus.

Responsibilities

Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.
Documents care provided on participant flow sheets.
Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift.
Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
Accompanies participants to appointments as assigned.
Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.