Head Veterinary Technician

Countryside Veterinary Center•Countryside, IL
•Onsite

About The Position

Countryside Veterinary Center is a busy, full-service animal hospital that sees a wide variety of cases and offers services from wellness and urgent care to surgery, dentistry, rehabilitation, and more. They are looking for an experienced veterinary technician ready to take the next step into leadership as a Head Veterinary Technician. This is a hands-on leadership position that combines clinical work with team leadership, training, scheduling, department organization, and continued development of the Treatment team. The role involves working alongside Veterinary Technicians, Veterinary Assistants, and Treatment Assistants, and partnering with doctors and hospital leadership to ensure the department runs smoothly and the team continues to grow. The ideal candidate enjoys working with people, teaching, mentoring, organizing, and being a reliable resource for their team.

Requirements

  • At least 3 years of veterinary technician experience
  • Illinois CVT certification
  • Previous experience training, mentoring, leading, or supervising others
  • Strong technical and clinical skills and enjoys staying hands-on
  • Organized and able to manage multiple priorities in a busy hospital
  • Communicates clearly and professionally with doctors, team members, hospital leadership, and clients
  • Can provide constructive feedback and hold people accountable
  • Enjoys teaching and developing other team members
  • Takes initiative and follows through
  • Can remain calm and professional in challenging situations

Responsibilities

  • Lead and support Veterinary Technicians, Veterinary Assistants, and Treatment Assistants
  • Oversee the daily workflow, organization, and staffing of the Treatment Department
  • Recruit, interview, onboard, train, and develop treatment team members
  • Provide ongoing coaching, mentorship, feedback, and support
  • Create and maintain department SOPs, protocols, and training programs
  • Work with team members to help them build their skills and reach their professional goals
  • Provide excellent patient care alongside doctors and the medical team
  • Remain hands-on with examinations, procedures, surgery, dentistry, anesthesia, laboratory work, patient monitoring, and other technical responsibilities
  • Serve as a clinical and technical resource for the treatment team
  • Coordinate scheduling and appropriate department coverage
  • Maintain an organized, well-stocked, and efficient Treatment Department
  • Foster relationships with veterinary technician schools and coordinate externship opportunities
  • Collaborate with other departments to support smooth hospital operations
  • Be a go-to resource for the Treatment team and foster a positive, collaborative work environment

Benefits

  • Competitive pay
  • PTO & sick pay
  • 7 paid holidays & 2 floating holidays
  • Health, dental & vision insurance
  • Employer-paid short-term disability insurance, with buy-up option
  • Life & disability insurance
  • 401(k) with employer match
  • Paid parental/child-bonding leave
  • Generous employee discount
  • Bring your pet to work with you
  • Snacks & coffee always stocked
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