ED, Head US New Capabilities and Adoption - Remote

Novartis

3d • $204,400 - $379,600 • Remote

About The Position

This position can be based remotely anywhere in the U.S. Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the Hiring Manager. Reporting into the Chief Strategy, Platforms & Transformation Officer, this role is accountable for leading the enterprise capability engine for US Commercial by building scalable capability systems that make transformation and AI adoption possible. The Head of New Capabilities & Adoption is responsible for building and scaling the enterprise capabilities that enable the US Commercial organization to successfully adopt AI, platforms and transformation initiatives at speed and at scale. This role serves as the primary architect of US wide capability building and adoption infrastructure, ensuring that teams across the enterprise are equipped with the tools, skills, and environments needed to translate AI & transformation into sustained business impact. The role leads the New Capabilities & Adoption function, one of the five core pillars of SPT, with responsibility for reusable, scalable capabilities that enable decentralized execution across the business, grounded in a strong understanding of the US pharma commercial domain and focused on improving effectiveness and delivering measurable value. Leads the New Capabilities & Adoption function, driving scalable, reusable capabilities that enable decentralized execution across US Commercial and deliver measurable business value.

Requirements

• A minimum of a Bachelor’s degree in business, organizational development, learning, healthcare, digital, or related field.
• 12+ years leading enterprise capability building, learning strategy, transformation enablement, or workforce capability programs in a large, matrixed, regulated environment.
• Demonstrated success building large-scale capability ecosystems tied to business outcomes.
• Strong experience partnering with senior business leaders, P&O, digital/technology teams, and enterprise CoEs to diagnose capability gaps and implement scalable solutions.
• Strong understanding of the US pharma commercial domain, including how commercial functions operate in a highly regulated environment, with demonstrated ability to scale capabilities that improve organizational effectiveness and deliver measurable business value.
• Strategic thought partner who can connect enterprise priorities to capability interventions and operating realities.
• Builder who can create new capabilities.
• Enterprise influencer who works horizontally across business, tech, and people functions leading without authority.
• Outcome-focused operator who measures business impact.

Nice To Haves

• Advanced degree (MBA, MS, or equivalent)
• Experience with AI fluency, digital transformation capability-building, leadership development, and change/program management enablement is strongly preferred.

Responsibilities

• AI & Self-Service Ecosystem: Partner with DDIT to design and scale a self-service AI environment, enabling teams to build and deploy AI solutions within enterprise guardrails and drive adoption across workflows.
• Capability Building & Workforce Transformation: Lead US Commercial upskilling strategy, including programs (e.g., RAI, TORCH), to build a future-ready workforce with strong AI, digital, and transformation capabilities.
• Scaled Project Management Capability: Establish standardized PM frameworks, tools, and self-service toolkits to enable consistent, scalable delivery across the organization.
• Change Enablement at Scale: Partner with P&O to scale change methodologies, toolkits, and adoption frameworks, ensuring sustained behavioral change and value realization.
• Leadership Expectations: Build and lead a high-performing enterprise capability team.
• Drive a culture of self-service, empowerment, and scalable adoption.
• Act as a bridge between global capability design and US Commercial execution.
• Partner across US LT, P&O, DDIT, and functional leaders to align capabilities with business priorities.
• Ensure alignment with governance, Responsible AI, and enterprise standards.

Benefits

• health
• life and disability benefits
• a 401(k) with company contribution and match
• a variety of other benefits
• generous time off package including vacation, personal days, holidays and other leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Senior