HEAD TELLER - Anchorage
About The Position
As a Head Teller aka Service Associate III, your day will be filled with opportunities to actively supervise tellers at a branch location to ensure customer banking transactions are completed in a timely manner, sales opportunities are acted upon, and behavior is friendly and professional. Experience working as a teller combined with problem solving skills and decision making ability are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate's skills to further his/her career goals for advancement within the banking profession.
Requirements
- High School Diploma or GED equivalent
- 6 months of Teller experience
- Good written and verbal communication skills
- Proven decision-making ability
- Proven ability to supervise and work well with others
- Professional appearance and demeanor
- Must be dependable
- Help lead and guide Service Associates on the teller line
Responsibilities
- Exemplify our 212 commitment to service
- Perform all duties of a Service Associate II
- Consultative Selling - Engaging customers and prospects to uncover needs and offer solutions
- Supervise all Service Associate activities, including customer service efforts, balancing success, and maintenance of work areas
- Perform various branch level audits of cash and cash handling equipment
- Approve checks and deposits according to SYB check cashing and hold waiver policies
- Balance ATM
- Order and ship money to maintain proper inventory and fill coin and currency orders
- Participate in the interviewing process and hiring decisions
- Provide ongoing training, feedback and input to Office Manager on Service Associate performance reviews
- Participate in weekly team meetings
- Communicate procedural changes or update to the staff
Benefits
- 401(k) with a company match of up to 6%
- ESOP employer match
- Medical insurance
- Dental insurance
- Vision insurance
- Cancer / Disease insurance
- Accident insurance
- Flexible Spending Accounts
- Health Savings Accounts
- Bank paid Life / AD& D insurance
- Voluntary Life / AD&D insurance
- Bank paid Short-Term and Long-Term Disability insurance
- Employee Stock Purchase Plan
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
