Head Start - Family Services Associate

Crystal Stairs

28d•Onsite

About The Position

Crystal Stairs, Inc. is seeking a Family Services Associate to support Head Start families in Los Angeles, CA. This role focuses on empowering families to improve their quality of life through informed decision-making and engagement with the Head Start program. The associate will utilize a case management approach to connect families with community resources, professional support, and program options. Key responsibilities include recruiting children, linking families to essential services (health, disabilities, nutrition, social services/mental health, family engagement), and facilitating meaningful family engagement.

Requirements

BA/BS degree or AA/AS degree in social work, human services, liberal studies or related field required.
Expert in Microsoft Office computer skills required.
Successfully completes and maintains Basic First Aid and CPR certification.
Knowledge of Child Care Licensing Regulations and Head Start Performance Standards and best practices related to education and early childhood development, staffing and program options as well as services to children with disabilities.
Knowledge of social service delivery, community resources, requirements, and procedures.
Knowledge of family dynamics, strategies for male involvement and family-centered practice.
Knowledge of the immediate business communities and private industries
Experience in community outreach, community health or family-focused intervention.
Experience working or volunteering in social or community services required.
Experience in planning and conducting workshops and training programs.
Experience working in a multi-cultural and multi-ethnic setting.
Must possess a valid California driver's license, have use of a motor vehicle and provide evidence of automobile liability insurance.
Must meet State health requirements, including TB clearance.
Fingerprints must be on file with the Justice Department.

Nice To Haves

Bilingual in English/Spanish is a plus.

Responsibilities

Implements the family needs assessment process, consolidates the results, develops appropriate recommendations in response to the expressed needs of families.
Networks with key community organizations and agencies to provide parent training in developing life skills, including parenting, income generation/entrepreneurship, improvement of communication skills, literacy, mental and physical health care, financial planning, and resolving conflicts or violence.
Recommends specific procedures for responding to emergency needs of families, works with existing community agencies and resources to design and implement an effective emergency needs response system.
Identifies and explores cooperative relationships community resources and agencies that provide employment/job skills training, job placement, on-the-job training opportunities, apprenticeships, and job preparation activities.
Recruits prospective families and assists with enrollment process.
Conducts home visits to facilitate family plans, assists families in achieving identified goals and follow-up on referrals. Acts as a case manager and works cooperatively with local agencies to assist families to linkup with services in the local community.
Promotes effective community support for families by coordination and advocacy for services with community agencies.
Assists families in making the transition into and out of the Early Head Start/Head Start Program and into Kindergarten.

Benefits

Medical/ Dental/ Vision - 95% paid by employer
Pet Insurance
Employee Assistance Program
Voluntary Life and AD&D for Employee, Spouse and Children
401k Matching Options
Flex Spending (Health Care and Dependent Care)
Mutual of Omaha (STD, Accident, & Critical Illness)
Generous Sick and Vacation Time
Paid Holidays + Paid Winter Break from 12/24 - 1/1 (for select positions)
Opportunity for Growth and Development
Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM