Head Start Administrative Assistant

Action Pathways•Fayetteville, NC

15h•Onsite

About The Position

The Head Start Administrative Assistant provides comprehensive administrative and clerical support to ensure the efficient operation of the Head Start program. This role serves as a central point of coordination for office operations, communication, record management, and program support across all focus areas, including Education, Family Services, Health, ERSEA, and Fiscal. The Administrative Assistant plays a vital role in maintaining compliance with Head Start Performance Standards while supporting the program's mission of promoting school readiness for children and families.

Requirements

Associate's degree in Business Administration, Office Administration, or related field
Minimum of two (2) years of administrative experience, preferably in early childhood education, human services, or nonprofit environment
Proficiency in Microsoft Office Suite and database systems
Strong organizational, time-management, and multitasking abilities
Demonstrated professionalism, confidentiality, and attention to detail
Must be able to type or keyboard at least 50 words per minute accurately.
Employee must have a comprehensive knowledge of office machines, procedures and equipment.
Must be able to communicate effectively and get along with a wide variety of people.
Employee must be able to pass a criminal background record check and substance abuse test.
The employee must have a valid North Carolina Driver's License.
Must be able to pass a post-offer physical examination.

Nice To Haves

Bachelor's degree
Experience working within Head Start or early childhood programs
Knowledge of Head Start Performance Standards and compliance requirements
Bilingual (English/Spanish) a plus
Ability to speak colloquial Spanish as a second language is a plus.

Responsibilities

Provide daily administrative support to program leadership and management staff
Maintain organized electronic and paper filing systems in compliance with Head Start and agency record-keeping requirements
Coordinate calendars, schedule meetings, prepare agendas, and document minutes
Manage office supplies and coordinate purchasing requests
Receive, route, and respond to phone calls, emails, and correspondence in a professional manner
Assist with preparation and tracking of documentation for federal reviews, monitoring, audits, and internal compliance activities
Support data collection, entry, and reporting across program focus areas
Maintain confidential child, family, and personnel records following HIPAA and FERPA standards
Assist with enrollment documentation and ERSEA record tracking as needed
Serve as a liaison between program leadership, staff, families, and community, partners
Coordinate communication for program events, trainings, and staff meetings
Prepare reports, memos, letters, and presentations as requested
Assist with implementation of program activities, family events, and professional development logistics
Support special projects and agency initiatives as assigned
Maintain tracking systems for deadlines, deliverables, and compliance milestones

Benefits

Competitive pay with periodic Cost of Living Adjustments (COLA)
Zero-cost Health, Dental, Vision, Life Insurance, Short-Term Disability (Employee only)
Retirement plan with 100% employer matching
Paid scheduled Vacation/Sick/Personal leave
13 Paid Holidays
Winter break (2 weeks w/leave)
Spring Break (for Head Start)
Summer Break (for Head Start)
Paid professional development training
Education assistance after one year employed
Auto mileage reimbursement for official travel
Employee discounts
Bragg Mutual Credit Union Membership
Employee Recognition Events