Head of Transformation Management Office Projects

Brown Brothers Harriman & Co • Boston, MA

24d

About The Position

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. The Head of Transformation Management Office (TMO) Projects is responsible for driving the execution of a portfolio of initiatives aimed at optimizing processes through re-engineering, platform development and application of emerging technologies. This leadership role will focus on enhancing how the organization delivers on new client and product requests, ensuring scalable, efficient, and innovative solutions that align with Service Delivery’s organizational priorities and Investor Services business growth objectives. Reporting to the Head of Service Delivery’s Transformation Management Office, this position leads a highly visible team (75+ employees globally) responsible for driving change through the development and execution of strategies that enhance efficiency and adapt to evolving business needs. The Head of TMO Projects will oversee key initiatives that advance Service Delivery, and, ultimately other areas of the Investor Services Complex, ensuring cost efficiency, client alignment, and long-term strategic sustainability.

Requirements

• BS/BA required, or equivalent work experience.
• A minimum of 15 years working experience in financial services industry, specifically in Asset Servicing
• A minimum of 10 years of progressive management experience
• Experience managing multiple internal or client relationships
• Experience working on implementation projects
• Proven ability to manage and implement change
• Ability to manage multiple priorities
• Ability to think and work independently
• Proven ability to motivate staff to perform and deliver high levels of client services.
• Strong communication skills with demonstrated presentation skills both verbal and written.
• Ability to manage strategic plans on time/on budget relating to investments, resources
• Risk management focus with proven ability to assess risk and implement controls to mitigate risk effectively
• Ability to develop and maintain strong relationships with internal colleagues to enhance the knowledge of market and local client needs
• Willingness to travel globally as needed

Responsibilities

• Project Management Leadership Oversee a team of Project Managers responsible for the delivery of multiple projects across Service Delivery: High quality and efficient projects through the adoption of a standard project management framework Adoption of multiple project execution frameworks, including waterfall and agile, to ensure optimal models in place for on time, on scope, on budget delivery Executive communication excellence through Project Governance committees, executive reporting and general project leadership Adoption of tools, including emerging technologies, to streamline project management activities, allowing for increased capacity of project delivery across Service Delivery
• Project Oversight & Control (PMO) Lead project governance structure that ensures accountability and acts as a mechanism to forecast outcomes of project initiatives proactively and continually. Project Governance structure is responsible for Maintaining central oversight of Reporting and Data Analytics pertaining to in-flight and planned initiatives. Strengthening tools & methodologies and training to improve project execution and delivery. Working with Intake and Execution disciplines to ensure projects adhere to consistent methodologies around process, structures, and tools (e.g., SDLC) to support Transformation efforts. Oversee departmental budget and resource planning activities.
• Project Execution & Solution Delivery Lead project execution and solution delivery functions Project Execution and Solution Delivery is responsible for: Working with business leaders to understand strategic pain points and lead the implementation plan for improvement / transformation based on prioritization. Directing and coordinating interactions supporting the horizontal initiatives spanning across Service Delivery Products and Operations globally. Facilitating cross organizational projects by coordinating stakeholders, aligning objectives, and driving collaborative initiatives to achieve shared goals efficiently. Serve as a standing member of IRG and IRG Execution Oversight Committees
• Business Analysis Leadership Oversight of a team of Business Analysts responsible for project analysis through the project life cycle Training, tools and methodologies required to ensure comprehensive and high quality project analysis Adoption of emerging technology to streamline the process of research and analysis required for projects with a core objectives to improve the overall project delivery capacity across Service Delivery

Benefits

• BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing.
• BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive