Head of Total Rewards

StubHub•New York, NY

14h

About The Position

StubHub is seeking a Head of Total Rewards to build the compensation, benefits, and equity infrastructure necessary for the company's success as a talent destination, a public company, and a global marketplace. This role involves reimagining the Total Rewards ecosystem with a focus on a transparent and equitable compensation philosophy, a benefits strategy that reflects the employee base, a meaningful and understandable equity program, and AI-powered tools for efficient operation. This is a senior leadership position reporting to the Chief Human Resources Officer, requiring both strategic vision and hands-on execution. The Head of Total Rewards will be responsible for the design, rebuild, and ongoing evolution of StubHub's global compensation, benefits, and equity programs, serving as a key advisor to executive leadership and the Board's Compensation Committee.

Requirements

10+ years of progressive Total Rewards experience, with at least 4–5 years in a senior leadership role, ideally at a technology company, marketplace, or global consumer business.
Deep, hands-on expertise in public company equity administration is required, including RSU and stock option grant lifecycle management, SEC reporting, SOX-compliant internal controls, and experience navigating the transition from private to public company equity practices.
Demonstrated track record of rebuilding or significantly evolving compensation and benefits programs, including job architecture, pay structures, and incentive design, from the ground up.
Proven experience supporting a Compensation Committee of the Board, including proxy preparation, CD&A authorship, and executive compensation governance under SEC and NYSE listing standards.
Working knowledge of SEC clawback rules (Dodd-Frank Rule 10D-1 and SOX Section 304), 409A compliance, insider trading policy administration, and equity-related tax filings (Forms 3921/3922).
Experience evaluating, implementing, or migrating equity administration platforms (e.g., Morgan Stanley at Work, Carta, Shareworks, Equity Edge, or equivalent public company platforms).
Experience operating in multi-jurisdiction, global environments with a working knowledge of international compensation and benefits compliance.
Proven ability to deploy AI-powered Total Rewards tools and leverage people analytics to drive compensation strategy.
A builder's mentality: energized by creating structure in ambiguous environments and bringing clarity to programs that are underdeveloped.
Strong financial acumen; ability to think in models, stress-test assumptions, and speak the language of finance and the Board.
Advanced analytical skills with the ability to translate compensation data into actionable insights and influence stakeholders at every level.
Excellent communication skills, including the ability to simplify complex compensation and equity concepts for employees, managers, and executives.
High integrity and sound judgment when handling sensitive compensation data and pay equity matters.
Comfort using and evaluating AI tools as genuine productivity multipliers.
Collaborative and low-ego; ability to build trusted partnerships with Finance, Legal, HRBPs, and People Ops.

Responsibilities

Design and own StubHub's global Total Rewards strategy, establishing a clear compensation philosophy that is competitive, equitable, transparent, and aligned to business objectives and talent strategy.
Rebuild job architecture from the ground up, developing a consistent leveling framework, job family structure, and career bands that scale globally.
Lead the development of pay transparency practices and frameworks to comply with emerging regulatory requirements.
Serve as a trusted strategic advisor to the CHRO, CFO, and executive leadership on all compensation, benefits, and equity matters.
Design and administer competitive base pay structures, short-term incentive programs, and variable compensation plans across all employee populations and geographies.
Own and lead annual compensation planning cycles, including merit, promotion, and bonus modeling.
Build and maintain robust compensation benchmarking practices using market survey data.
Develop clear manager enablement tools and HRBP training for consistent compensation decision-making.
Partner closely with Finance and Legal on budgeting, headcount modeling, and regulatory compliance related to compensation.
Own the private-to-public equity transition end-to-end, including remediation and restructuring of equity administration practices to meet public company standards.
Establish SOX-compliant equity controls, designing and implementing internal controls over equity compensation.
Administer public company equity programs with precision, managing RSU, stock option, and equity refresh grant administration.
Lead executive compensation governance, partnering with leadership to manage the Compensation Committee of the Board.
Ensure 409A and tax compliance, overseeing 409A valuation processes and tax treatment.
Build insider trading and 10b5-1 plan infrastructure, developing and enforcing insider trading policies.
Drive employee equity education as a strategic priority, building a robust program to ensure employee understanding of equity awards.
Evaluate and optimize equity administration infrastructure, assessing current platforms and leading vendor evaluation or outsourcing decisions.
Evaluate, rebuild, and manage StubHub's global benefits programs, including health, welfare, retirement, and wellbeing.
Manage vendor relationships and benefits broker partnerships, leading RFP and renewal processes.
Design an employee wellbeing strategy that addresses mental health, financial wellness, flexible work, and life-stage needs.
Use data and employee feedback to continuously evaluate program effectiveness and evolve offerings.
Champion the integration of AI tools across the Total Rewards function.
Build and deploy AI-enabled self-service resources for benefits and equity education.
Leverage predictive analytics to identify retention risk, compensation outliers, and pay equity gaps.
Partner with People Operations to ensure Total Rewards data flows cleanly through StubHub's HRIS.
Evaluate and implement best-in-class compensation technology platforms.
Lead StubHub's pay equity strategy, building the analytical infrastructure to measure, monitor, and remediate inequities.
Ensure full compliance with federal, state, and international compensation and benefits regulations.
Develop the governance frameworks and audit-ready documentation required of a publicly traded global company.
Proactively monitor the regulatory landscape and anticipate changes.
Partner closely with HRBPs to ensure compensation frameworks support talent conversations, offer decisions, and retention actions.
Collaborate with Talent Acquisition to build competitive offer strategies.
Partner with People Operations to ensure job architecture, compensation data, and benefits administration are operationalized cleanly in the HRIS.
Design and execute a Total Rewards communication strategy to ensure employees understand their total compensation package.