Head of Testing (AI)

Newcode.ai • New York, NY

4d

About The Position

As Head of Testing, you will own the vision, strategy, and execution of product testing across Newcode. You will develop the frameworks, processes, and standards needed to evaluate our AI-powered products, identify opportunities for improvement, and ensure we deliver reliable, high-quality solutions to our customers. This role requires someone who understands both software testing and AI product evaluation — someone who can think critically about how AI systems should be tested, measured, and improved. You will work closely with Engineering and Legal Engineering to establish a world-class testing function.

Requirements

• 5+ years of experience in software testing, quality assurance, product quality, or a related technical role
• Proven experience testing AI-powered products, machine learning systems, or LLM-based applications
• Strong understanding of AI evaluation methodologies and how to measure AI system performance
• Experience designing testing frameworks and quality processes from the ground up
• Ability to translate complex technical issues into clear insights and recommendations
• Strong analytical and problem-solving skills with high attention to detail
• Experience working cross-functionally with Engineering, Product, and Customer-facing teams
• Comfortable operating in a fast-paced startup environment with changing priorities
• Familiarity with automated testing frameworks and tooling
• Excellent written and verbal communication skills
• Experience building quality teams or functions within a growing organization

Nice To Haves

• Experience working with legal technology, enterprise software, or regulated industries
• Experience evaluating LLM applications, AI agents, or generative AI workflows
• Legal domain knowledge or experience working with legal professionals

Responsibilities

• Develop and execute Newcode’s overall testing strategy across AI-powered products
• Create testing frameworks and methodologies for evaluating product functionality, usability, accuracy, reliability, and performance
• Design and implement processes for testing AI outputs, including quality benchmarks, evaluation criteria, and success metrics
• Build structured test plans, test cases, and documentation to support product releases
• Identify gaps, risks, and improvement opportunities through rigorous product testing
• Partner with Engineering team to improve product quality and development processes
• Establish repeatable workflows for regression testing, user acceptance testing, and release validation
• Analyze testing results and provide actionable insights to improve product performance
• Develop best practices for AI evaluation, including assessing accuracy, consistency, hallucination risks, and edge cases
• Help define quality standards as Newcode scales its products and customer base
• Build and evolve the testing function, including future team growth and processes

Benefits

• Culture of trust and excellence
• Collaborative environment
• Growth and ownership
• Inclusive culture of excellence and trust

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed