Head of Technology Procurement

Liberty Mutual InsuranceBoston, MA
$156,000 - $281,000

About The Position

As the Head of Technology Procurement, you will shape and advance Liberty Mutual's enterprise technology category strategy — a high-impact leadership role with the scope and visibility to drive meaningful change across the organization. This role sits at the intersection of technology, business strategy, and procurement excellence. You will partner with senior executives and technology leaders, lead a team of category managers and analysts, and deliver measurable results through cost optimization, supplier performance, risk mitigation, and innovation. If you are a strategic, results-oriented leader who is passionate about the role procurement can play in driving enterprise value - we want to hear from you.

Requirements

  • Significant experience developing and executing category strategies across technology spend including software, cloud, infrastructure, hardware, telecom, IT services, cybersecurity, data, digital platforms, and professional services.
  • Deep knowledge of technology supply markets, supplier ecosystems, commercial models, pricing structures, licensing constructs, and emerging technology trends.
  • Proven ability to partner with senior technology leaders, business executives, finance, legal, and risk stakeholders.
  • Ability to align procurement strategies with enterprise technology roadmaps and transformation priorities.
  • Ability to influence, challenge, and defend recommendations at the highest levels.
  • Hands-on experience applying AI to strengthen category strategies — from spend analysis and market intelligence to supplier evaluation and negotiation preparation.
  • Track record of leading complex supplier negotiations and strategic sourcing initiatives, including enterprise agreements, renewals, supplier consolidation, commercial optimization, and risk mitigation across high-value technology spend.
  • Inspiring leader who builds, coaches, and empowers high-performing teams.
  • Ability to instill a culture of accountability, ownership, and sound decision-making while creating an environment where people can do their best work.
  • Very strong analytical, financial, and commercial skills — including experience evaluating total cost of ownership, demand management opportunities, supplier performance, and overall business value.
  • Communicate with clarity, confidence, and conviction.
  • Skilled presenter and influencer who can engage effectively at all levels of the organization.
  • Bachelor's degree in business, Supply Chain, Finance, Technology, or a related field or equivalent experience.
  • 7–10 years in technology procurement, strategic sourcing, category management, or supplier management.
  • Experience with procurement technologies including CLM, supplier management platforms, and analytics tools; Ariba or similar sourcing platforms preferred.
  • Highly proficient in Microsoft Office — Excel, Word, and PowerPoint.

Nice To Haves

  • AI-First Mindset: Lead with an AI-first orientation and champion adoption, upskilling teams, and embedding AI-enabled ways of working across category management and sourcing execution.

Responsibilities

  • Develop and lead multi-year category strategies for enterprise technology spend, aligning to business priorities, technology roadmaps, transformation initiatives, and financial objectives.
  • Maintain a current understanding of technology industry trends, supplier capabilities, commercial models, economic conditions, and regulatory changes — translating insights into actionable procurement strategies.
  • Advance Procurement's continuous improvement roadmap, including process discipline, operating model enhancements, systems adoption, analytics maturity, and category management best practices.
  • Partner closely with senior technology, business unit, finance, risk, legal, and operational leaders to identify, prioritize, and execute strategic procurement opportunities.
  • Establish and maintain strong executive stakeholder relationships, acting as a trusted advisor on technology market dynamics, supplier strategy, demand management, commercial models, and total cost of ownership.
  • Ensure Procurement is engaged early in relevant technology initiatives, projects, renewals, and investment decisions to improve planning, sourcing outcomes, supplier performance, and risk management.
  • Lead high-impact and high-risk technology procurement initiatives, including complex supplier negotiations, strategic partnerships, transformation programs, and innovation opportunities.
  • Collaborate with senior functional leaders to challenge requirements where appropriate and identify opportunities to reduce demand, standardize specifications, consolidate suppliers, improve commercial terms, and optimize total cost of ownership.
  • Lead the development and execution of annual cost savings, cost avoidance, demand management, and value creation programs that directly support company financial goals.
  • Guide the category strategy team in applying a rigorous, data-driven approach including spend analysis, market intelligence, supplier segmentation, opportunity assessment, sourcing prioritization, and benefits tracking.
  • Develop and implement governance frameworks for technology spend to improve visibility, decision-making, compliance, supplier accountability, and alignment with enterprise priorities.
  • Provide direction to cross-functional sourcing and category teams to achieve the optimal balance of business needs, supplier value, risk management, speed to market, and long-term enterprise value.
  • Build, manage, coach, and develop a high-performing team of category managers and analysts responsible for executing technology category strategies and partnering with internal stakeholders and external suppliers.
  • Establish short- and long-range operating objectives, staffing plans, and performance goals to achieve category objectives — including spend under management, savings, value creation, risk reduction, supplier performance, and stakeholder engagement.

Benefits

  • Comprehensive benefits
  • Workplace flexibility
  • Professional development opportunities
  • Opportunities provided through our Employee Resource Groups
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