Head of Technology Portfolio & Operating Office

TD•Mount Laurel, NJ

22h•$200,000 - $280,000•Onsite

About The Position

We are seeking a highly influential technology leader to serve as a force multiplier for our Technology executives and business partners. This role sits at the center of execution, helping leaders balance strategic priorities, regulatory commitments, risk reduction, and day-to-day operations while driving coordinated action across a complex technology organization. The successful candidate will establish the operating structures, governance, partnerships, and management disciplines that enable CIOs and their leadership teams to deliver against business commitments, regulatory obligations, modernization objectives, and technology priorities. They will drive alignment across demand, investment, workforce, capacity, delivery, and risk to ensure leaders have the transparency and decision support required to make effective tradeoff decisions. Success requires exceptional executive communication skills, strong business acumen, and significant technical breadth as you bridge the gap across engineering, architecture, data, cyber, infrastructure, AI, delivery, workforce, and financial management topics helping CIOs navigate competing priorities and organizational complexity.

Requirements

Undergraduate / Postgraduate degree
Project Management Certification required
10+ years relevant experience
Comprehensive knowledge of the practices, procedures and principles of project management
Exposure to financial management with respect to tracking, forecasting and managing project budgets
Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
Strong facilitation skills
Commitment to team skills development and ability to attract top talent
Team player with ability to build and maintain strong working relationships with internal and external partners
Ability to create and foster a cohesive team, and promote a positive work environment for all employees
Ability to think strategically and possess strong business acumen
Proven ability to stay focused under pressure, demonstrating resilience in challenging situations
Experienced change agent, able to guide cross-functional teams through complex change from concept to execution
Comfortable with ambiguity and ability to cope with rapid change
Strong leadership skills lead by example, champion change and develop a highly motivated team to consistently exceed expectations
Good judgment ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution

Responsibilities

Oversees portfolios with a significant / high level of regulatory oversight
Oversees overall portfolio management office for a key business segment or corporate function (e.g. TDS, Wealth, CBAC, Finance etc.) and generally includes financial oversight, performance metrics, benefits realization analysis and other governance and control related functions (e.g. strategic in-take and prioritization, methodology implementation etc.)
Manages overall portfolio financials
Oversees a significant portfolio comprised of multiple concurrent projects / programs, including IT, generally up to and including projects at the Tier 1 level, with a high complexity profile
May on occasion be required to lead the delivery of Tier 1 projects / programs
Directly manages a team of Senior Program Directors / Senior Project Managers and ensure talent capabilities are developed to support long term goals for the organization
Provides strategic guidance to business / functional leaders to ensure escalated concerns or regulatory or governance related portfolio issues are appropriately managed
May manage multiple cross-LoB Project and Program Managers and / or additional project resources, consisting of Business Analysts, Requirements SMEs, Business SMEs and Technology Resources where applicable to the project / program / portfolio
Develops employees to ensure sustainable delivery capability
Provides advice and counsel to project teams, program resources and business partners
Coaches, leads and mentors team members and provides regular performance assessments
Ensures effective on boarding and off boarding programs are in place for project resources
Oversees multiple projects / programs aligned to portfolio, external vendors, project managers and consultants across multiple businesses
Allocates resources across portfolio to ensure successful and timely delivery
Oversees succession planning to ensure there is a strong pipeline of talent to progress through levels
Champions project management training curriculum and works closely with key partners to develop and deliver necessary programs
Identifies stretch opportunities and on the job experience opportunities for team members
Makes an impact by getting things done, focusing on what matters, owning and delivering superior results for all stakeholders in both the short and long-term
Fosters an environment of continuous learning, including the sharing of experience and learning across team members and partners as appropriate