Head of Technical Delivery
About The Position
Welcome to RTS Labs. We are a premier AI, Data, and Software consulting firm partnering with high-growth startups and enterprise brands to build tech that moves the needle. We operate with a fast-paced, startup-style energy where fresh thinking is rewarded, bureaucracy is non-existent, and complex engineering puzzles are solved every day. We don't just talk about having a great culture, we have the hardware to prove it. RTS Labs was officially named a Great Place to Work 2026, took home the Innovator Award (the "New Ideas" specialty award) at the Top Workplaces ceremony, and ranks proudly among the Top Workplaces in Virginia. If you want to build cutting-edge data architecture alongside an award-winning team, you’ve found your home. We are seeking a deeply technical, high-impact Head of Technical Delivery to lead, scale, and inject strong operational discipline into our delivery organization. This role is fully accountable for the overall health, quality, and profitability of execution across all client engagements. Crucially, you will ensure we successfully realize revenue from sold work by partnering closely with Sales to seamlessly align our technical pipeline, capacity, and execution. This is not a passive, non-technical management role. We need a leader who has spent years in the trenches writing code, architecting systems, and navigating IT consulting environments.
Requirements
- 10+ years of experience in delivery leadership roles within software engineering consultancies or IT services organizations.
- Proven Engineering Roots: Must have previous hands-on coding experience as a Software or Data Engineer, with the ability to comfortably review architectures and challenge technical assumptions.
- IT Consulting Foundation: Extensive background working within an IT consulting model, demonstrating a deep understanding of utilization, margins, scopes of work (SOWs), and project delivery lifecycles.
- Scale Experience ($20M–$50M): Proven track record of successfully helping scale a delivery organization through rapid growth milestones.
- Executive Presence & Alignment: Experience managing a manager-of-managers structure while partnering closely with executive stakeholders (CEO, CRO, enterprise clients) to align pipeline with delivery capacity.
Nice To Haves
- Executive-level experience delivering software solutions to Fortune 500 clients
- Active interest and experience in deploying AI-assisted tools to optimize project tracking, resource forecasting, and operational efficiency.
- Deep familiarity with modern data, AI, and cloud software engineering ecosystem stacks.
Responsibilities
- Own Technical Delivery Health: Accountable for project outcomes, client satisfaction, and margins across all engagements, ensuring sold work translates directly into high-quality technical execution and revenue recognition.
- Inject Technical Oversight into PM & Pod Layers: Lead and develop the PM Lead and Pod Leaders, enforcing clear technical ownership, execution standards, and accountability so PMs act as true drivers of successful project outcomes, not just task coordinators.
- Bridge Pre-Sales and Engineering: Partner with Sales and the Technical Council during pre-sales to provide input on engineering estimation, deal shaping, and resourcing strategies, ensuring seamless transitions to delivery.
- Optimize Staffing & Forecasting: Own resource allocation across engagements, utilizing data and AI-assisted insights to perfectly match engineering capabilities with project needs while actively managing utilization and bench.
- Drive Lightweight Operational Excellence: Define and reinforce streamlined, effective delivery processes that reduce manual friction and leverage AI tools for tracking and knowledge sharing—focusing on root causes rather than adding bureaucratic processes for its own sake.
- Lead Critical Technical Interventions: Take direct ownership of high-risk engagements or delivery escalations, stepping into complex client environments to stabilize engineering architecture, rebuild confidence, and solve structural bottlenecks.
Benefits
- Continuous Learning: $1,000 towards professional development time per year to spend on certifications, courses, or tech conferences of your choice.
- 401k Match: We provide a 4% company match after six months to invest in your future.
- Flexible PTO: Take the time you need to recharge, we trust our team.
- Paid Winter Break: We shut down the company every year between December 25th and January 2nd so everyone can fully unplug and spend time with family.
- Family-First Culture: High autonomy, low ego, and zero micromanagement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
