Head of Talent

ISS STOXX • New York, NY

4d • Hybrid

About The Position

ISS STOXX is seeking an experienced, hands-on Head of Talent to join its Human Resources Leadership Team in the New York City office. This newly created role owns talent globally, including talent planning, performance management, leadership development, and learning and development. The Head of Talent will co-lead culture and values work with the Chief Human Resources Officer and Chief Marketing Officer, present to the CEO and Leadership Team, and run talent review and succession processes. The role will build simple, scalable programs that support employee and business growth.

The position leads a global talent strategy and processes, including talent reviews, succession planning, performance management, leadership development, learning programs, and employee listening. It also oversees a Manila-based Learning & Development lead and works across HR, Compensation, Analytics, and business leaders. The role is bonus eligible.

ISS STOXX delivers research, data, and technology solutions for capital market participants. It has 4,000 professionals operating across 20 countries and serves approximately 5,000 clients.

Requirements

• Bachelor's degree required, ideally in Human Resources, Organizational Psychology, Business, or a related field.
• 10 to 15 years of experience in talent management, organizational development, and/or learning and development, with global scope in a matrixed organization.
• Proven track record designing and running talent reviews, succession planning, performance management, and leadership development programs.
• Confident and credible presenting to and advising a CEO and executive team.
• Data-driven, with working knowledge of HR technology platforms and practical use of AI tools.
• Pragmatic builder who favors simple, adoptable solutions over complex frameworks.
• Able to lead a small, globally distributed team and deliver through influence across HR Business Partners, Compensation, Analytics, and business leaders.
• Excellent communication, facilitation, and coaching skills.

Nice To Haves

• Advanced degree or relevant certifications, such as assessment or coaching certifications.
• Experience leading culture and values change, ideally during a period of transformation.
• Financial services, financial data, or fintech experience.
• Working knowledge of Workday or SAP SuccessFactors.

Responsibilities

• Develop and execute a multi-year global talent strategy aligned with business and functional plans.
• Lead the annual talent review and succession planning process with the CEO and Leadership Team, identifying critical roles, high-potential talent, and development actions.
• Present talent insights, risks, and recommendations to the CEO and Leadership Team.
• Redesign and run the global performance cycle, including company goals, goal cascading, and mid-year and year-end reviews.
• Strengthen accountability and differentiation in performance assessment.
• Partner with Compensation on promotion approach and governance, including expectations for Managing Director roles, to support consistent and fair performance, pay, and promotion outcomes.
• Define and validate leadership behaviors by level and launch supporting training.
• Introduce executive assessments for hiring and succession and implement a 360-degree feedback process.
• Own the leadership development strategy and recommend investment priorities.
• Lead the global Learning & Development function, including managing and developing a Manila-based Learning & Development lead.
• Conduct a global learning needs analysis, increase visibility into learning spend, and recommend a future funding model.
• Design and launch priority programs in sales, manager training for a matrix organization, project management, AI skills, and work-process redesign.
• Link learning investments to business priorities and measure results.
• Co-lead the launch and embedding of new company values and the related culture campaign with the Chief Human Resources Officer and Chief Marketing Officer.
• Own the employee listening program, including the annual People survey and Pulse survey, and help leaders turn insights into action plans.
• Coach senior leaders on building a high-performing, accountable culture.
• Design talent processes that can scale through shared services and global capability centers, using AI and technology where valuable.
• Use people data and analytics to measure progress and report outcomes to leadership.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match up to 9%, including a Safe Harbor contribution.
• Flexible Spending Account (FSA) and commuter benefit programs.
• Generous paid time off.
• Volunteer Day.
• Paid parental leave.
• Hybrid working options.
• Bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior