About The Position

Paymentology is seeking a Head of Talent Acquisition to lead and shape its global Talent Acquisition function. Reporting to the Chief People Officer, this role will define the global Talent Acquisition strategy, establish high hiring standards, and lead a team of three TA Partners and a TA Operations role. The position translates business and workforce priorities into hiring strategies and develops a scalable, effective, data-driven recruitment function to support global growth. The Head of Talent Acquisition will partner with the Executive Team, functional leaders, and Finance to set hiring priorities; advise senior stakeholders on talent-market dynamics and workforce needs; and oversee recruitment standards, operations, technology, analytics, and talent attraction. The role is fully remote and open to candidates based in Poland, Italy, Slovenia, Serbia, Czech Republic, Portugal, Croatia, or Spain. The application deadline is 18 November 2026.

Requirements

  • Extensive Talent Acquisition experience, including at least five years in leadership roles responsible for TA strategy, team performance, and recruitment effectiveness.
  • Experience operating in a globally distributed organisation, ideally in SaaS, technology infrastructure, or a similarly complex environment.
  • Demonstrated ability to define and execute a global Talent Acquisition strategy aligned with business objectives and workforce plans.
  • Strong commercial acumen and strategic judgement, including the ability to balance business priorities, hiring demand, recruitment capacity, budget considerations, and talent-market realities.
  • Exceptional stakeholder management and influencing skills, with the confidence to advise and constructively challenge C-suite executives and senior business leaders.
  • Deep recruitment expertise, including establishing high hiring standards, driving structured and evidence-based assessment, and improving hiring decisions.
  • Demonstrated ability to lead and develop high-performing Talent Acquisition teams, building accountability, empowering others, and developing their strategic partnership capabilities.
  • Strong analytical capabilities, using recruitment data, performance metrics, and talent-market intelligence to inform decisions, identify risks, and drive continuous improvement.
  • Experience designing and evolving scalable recruitment operating models, processes, and governance, and leading change and adoption across an organisation.
  • Strong understanding of modern recruitment technology, ATS platforms, automation, and AI, and the ability to use them to improve hiring quality, efficiency, and candidate experience.

Nice To Haves

  • Experience with Ashby.

Responsibilities

  • Define and lead the global Talent Acquisition strategy, aligning recruitment priorities with business objectives, approved workforce plans, and future capability needs.
  • Partner with the Executive Team, functional leaders, and Finance to understand workforce requirements, challenge assumptions, and recommend hiring priorities based on business impact, affordability, market conditions, and recruitment capacity.
  • Anticipate talent-market challenges and hiring risks, providing strategic insights and recommendations for workforce and hiring decisions.
  • Evolve the Talent Acquisition operating model to remain scalable, efficient, and commercially focused as business needs change.
  • Define and maintain high hiring standards, ensuring recruitment decisions are structured, evidence-based, and aligned with Paymentology’s talent philosophy.
  • Set expectations for role definition, assessment quality, and hiring decisions, and ensure TA Partners uphold consistent standards and constructively challenge requirements.
  • Promote effective interview practices, hiring-manager capability, timely decisions, and a positive candidate experience.
  • Lead, coach, and develop the global Talent Acquisition team of three TA Partners and a TA Operations role.
  • Empower TA Partners to own recruitment within their functions and strengthen their ability to influence senior stakeholders and handle complex hiring challenges.
  • Provide strategic direction and oversight to TA Operations, ensuring systems, processes, governance, and reporting support effective recruitment delivery.
  • Advise the Chief People Officer and Executive Team on hiring priorities, talent-market dynamics, and critical capability needs.
  • Influence and challenge senior stakeholders, resolve competing hiring priorities, and provide leadership on selected executive and business-critical appointments.
  • Oversee recruitment processes, systems, and governance to ensure consistent, compliant, and scalable hiring practices.
  • Champion modern recruitment technology, AI, and automation to improve hiring quality, operational efficiency, and candidate experience.
  • Define and monitor recruitment performance metrics, using data and market intelligence to identify improvements and inform strategic decisions.
  • Define and lead the global talent attraction strategy, strengthening engagement with and attraction of high-calibre talent in priority markets.
  • Partner with People and Marketing to strengthen Paymentology’s positioning in priority talent markets and support proactive attraction initiatives and partnerships.
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