Head of Strategy, Planning, and Product Enablement, Enterprise Cloud Infrastructure and Operations (ECI&O)

Fidelity•Durham, NC

About The Position

As the Head of Strategy, Planning, and Product Enablement within Enterprise Cloud Infrastructure and Operations (ECIO), you will lead key functions that scale across the organization and enable strategy development and implementation, including Portfolio and Business Management, Communications and Engagement, Large Scale Program Management, IT Resiliency and Controls Oversight, Product Management and Executive Administration. You will work across the ECIO senior leadership team to drive strategic planning, executive communications, management routines, as well as own specific strategic programs. You will work closely with a multifaceted team responsible for a diverse set of functions. As a leader of this team, you will encourage diversity of thought and innovative approaches to achieve organizational objectives. The team comprises of subject matter expertise that think and work across our organization.

Requirements

Bachelor’s Degree with 10 years of related work experience
Technical knowledge on Cloud, Data Center, Networking and Operations functions to establish and drive strategic transformations
Strong understanding of technology vendors across ECIO functions including: Microsoft, AWS, Dell, HP, Apple, IBM, Oracle
Data driven leadership to drive analysis of Operations, Program Executions as well as Business Case initiation
Outstanding leadership, critical thinking, problem solving, program management, and communication capabilities
Proven end-to-end business thinking, planning and decision making
Senior level experience defining strategic roadmaps and leading the development of solutions aligned with the strategic direction of the business
Committed leader who serves, can set direction, and encourages others to deliver results
Superb communication, interpersonal and relationship building skills that enable you to influence, engage, and orchestrate work at all levels across Fidelity
The ability to lead multiple high priority efforts and adapt to changes in priorities or scope
Adept at taking data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses
Agile leadership experience with a continuous improvement mentality
Experience leading, mentoring, and developing teams
Effective organization-wide strategy development, planning, initiative prioritization, business case development, performance measurement, portfolio transparency, and workforce management
Delivery of highly complex programs with enterprise-wide impact
Strategic, adaptable approach to product management through deep understanding of customer needs across multiple product lines, products, and vendors
Proactive, effective and executive-level communications so that all associates and partners are engaged in ECIO’s vision, strategy, and priorities
Adaptable, influential business management and administrative support that drive alignment and increased productivity and effectiveness of the ECIO Senior team
Mitigation of risk through clear accountability and management of ECIO controls, policies, procedures, as well as oversight of large-scale disaster recovery scenario planning and event response.

Responsibilities

Drive strategic planning, executive communications, and management routines.
Own specific strategic programs.
Define strategic roadmaps and lead the development of solutions aligned with the strategic direction of the business.
Lead multiple high priority efforts and adapt to changes in priorities or scope.
Take a data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses.
Lead, mentor, and develop teams.
Develop organization-wide strategy, planning, initiative prioritization, business case development, performance measurement, portfolio transparency, and workforce management.
Deliver highly complex programs with enterprise-wide impact.
Be the strategic and accountable owner for key initiatives spanning ECIO, ET and Fidelity scope.
Manage product strategy through deep understanding of customer needs across multiple product lines, products, and vendors.
Communicate ECIO’s vision, strategy, and priorities to all associates and partners.
Provide adaptable, influential business management and administrative support that drive alignment and increased productivity and effectiveness of the ECIO Senior team.
Mitigate risk through clear accountability and management of ECIO controls, policies, procedures, as well as oversight of large-scale disaster recovery scenario planning and event response.