Head of Seller Onboarding, Amazon Autos

Amazon • Arlington, VA

7d

About The Position

Imagine being at the ground floor of a venture that's transforming one of life's
biggest purchases - autos. Amazon Autos is reimagining the entire car shopping
experience, and we need a visionary leader to help us scale the business.

Join Amazon Autos team on an exhilarating journey to reinvent the car shopping
experience! We’re transforming how people discover, compare, and purchase
vehicles - and we’re looking for passionate self-starters ready to fuel our
growth in a fast-growing and highly innovative startup environment. This is your
opportunity to join a startup venture in the early stages of its development and
be a key player in shaping the future of the automotive industry.

As Head of Seller Onboarding, you will be the architect of how automotive
dealers join and thrive on Amazon Autos. This isn't just any Customer Solutions
role - it's your chance to build something from scratch, lead a talented team,
and leave your fingerprints on an entirely new business vertical at Amazon. You
will get the opportunity to collaborate with cross-functional internal and
external leaders, prioritize the right inputs to deliver key outputs, and
improve Seller’s onboarding experience on Amazon Autos. The leader will
effectively manage multiple workflows in an entrepreneurial environment by
identifying ways to streamline processes, create scalable tools in collaboration
with product management and engineering team, and build mechanisms that increase
visibility and communication to key stakeholders. The leader will demonstrate a
high level of ownership and the ability to deal with ambiguity including:

Requirements

• 5+ years of program management, project management or product management experience
• Experience creating and implementing large-scale programs
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience in analyzing data to drive decisions
• Experience in a fast-paced, high-tech company, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• Experience building scalable programs and repeatable scalable processes, leveraging various tools and methods to create scale and efficiency

Nice To Haves

• Experience in e-commerce, digital advertising, or media
• Experience working with and managing third party vendors
• Experience working within a high-growth, technology company
• Experience coordinating between technical teams, peers and business stakeholders
• 6+ years of change management experience

Responsibilities

• Lead and inspire a high-performing team dedicated to creating seamless onboarding experiences for automotive sellers.
• Build from early growth to scalable business: Design scalable processes, tools, and mechanisms that will support thousands of dealer partnerships.
• Drive cross-functional collaboration with product, engineering, business development, and operations teams to solve complex challenges.
• Own the vision and execution of seller onboarding strategy, identifying bottlenecks, and build innovating solutions.
• Create visibility: Develop communication frameworks and dashboards that keep stakeholders informed and aligned.
• Thrive in ambiguity: Navigate the exciting uncertainty of early stage business while maintaining focus on what matters most.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed