Head of Sales Operations

Candid Health

23d • Remote

About The Position

We’re looking for an experienced and results-driven Head of Sales Operations to build and lead our Sales Operations function. This is a pivotal role in shaping how our GTM teams execute — from compensation design to forecasting, reporting, systems, and strategic planning. You will be both a hands-on operator and a strategic leader, partnering closely with Sales, Marketing, Product, Finance, and Legal to ensure scalable growth. This leader will set the vision for our GTM infrastructure, own cross-functional operational processes, and ensure our teams are equipped to succeed in a high-growth environment.

Requirements

• 7+ years of experience in Sales Operations (Revenue Operations background acceptable if paired with strong Sales Ops depth).
• Proven success supporting GTM teams in high-growth environments.
• Expertise in sales planning, forecasting, compensation design, and GTM reporting.
• Strong cross-functional leadership skills; ability to influence Product, Finance, Legal, and Marketing stakeholders.
• Deep proficiency in Excel and PowerPoint; ability to turn data into insights and stories for executives.
• Experience designing and implementing GTM tech stacks and reporting frameworks.

Nice To Haves

• Background in healthcare or fintech industries is nice to have.
• Strategic thinker with a bias toward action and ability to drive clarity in ambiguous environments.
• Healthcare and financial services domain expertise
• Prior experience at a hyper-growth startup
• Experience supporting channel partner and post-sales teams with designing cross-sell and upsell motions, setting up CPQ and deal desk
• Strong understanding of broader GTM systems & tooling (Hubspot, Marketo, Outreach, Segment, etc), including SFDC admin experience
• Prior experience in management consulting, investment banking, PE/VC, and/or operations & strategy at a fast-growing startup

Responsibilities

• Operational Leadership: Lead day-to-day sales operations including quota management, commissions, forecasting, and quarterly/annual planning.
• Strategic Planning: Build annual operating plans, prepare board and executive-level reporting, and drive change management across GTM functions.
• Cross-Functional Partnership: Partner with Finance on invoicing, compensation, and revenue recognition.
• Collaborate with Legal on NDAs, contracts, and deal enablement.
• Support Marketing and Product teams with pricing and product feature alignment.
• Systems & Analytics: Define and optimize the GTM tech stack (CRM, forecasting, reporting tools). Partner with Engineering only where necessary, but ensure ownership sits within the right functions (Sales Ops, Finance, etc.).
• Leadership & Team Building: Hire, coach, and develop a high-performing Sales Operations team.
• Executive Insights: Provide proactive reporting and insights to the executive team to guide strategic decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 101-250 employees