Head of Sales Enablement and Learning

FUJIFILM Biotechnologies•Morrisville, NC

About The Position

This role is responsible for elevating field performance, sharpening the commercial edge, and helping to bring transformative therapies to patients faster. The Head of Sales Enablement and Learning will lead strategy design, operating model build-out, and global team leadership. They will be responsible for sales methodology selection and implementation, manager enablement and coaching, and leveraging systems and data to drive behavior change and performance improvement. The role also involves instructional design, training, commercial operations, process management, and ensuring market and compliance awareness within the biopharma services sector.

Requirements

10–15+ years of experience in sales enablement, commercial excellence, executive commercial training, or sales coaching
Proven success enabling enterprise/consultative sales cycles with multiple stakeholders and long deal durations
Bachelor’s degree required
Extensive familiarity with CRM (Salesforce preferred), content platforms (e.g., Seismic/Highspot/ShowPad), LMS (e.g., Docebo/Cornerstone/etc.), conversation intelligence (e.g., Gong/Chorus, etc.), analytics familiarity (Power BI/Tableau, etc.), and other sales engagement tools.
Ability to translate insights into behavior change and performance improvement
Experience with instructional design and training, including role-based curricula, microlearning, experiential learning, and workshop facilitation.
Knowledge of Kirkpatrick evaluation model, competency mapping, and certification programs.
Understanding of commercial operations and process, including forecasting, pipeline governance, stage design, MEDDICC-style qualification, and executive deal reviews.
Strong program/project management skills (OKRs, Agile, or PMP/Prince2 methodologies).
Market and compliance awareness, including understanding of biopharma development and manufacturing services, tech transfer, quality expectations, and regulatory context.
Exceptional written and verbal communication skills; ability for clear executive storytelling and technical simplification.
Ability to create high-quality enablement assets and deliver engaging live/virtual sessions.
Strategic, systems-level thinker who can also execute with urgency and precision.
Builder’s mindset: Resourceful, hands-on, and comfortable with ambiguity and change.
High integrity, discretion, and professionalism; trusted partner to senior leadership, commercial frontline, and marketing teams.
Customer- and outcome-focused; empathetic to seller realities and buyer decision journeys.
Inclusive, collaborative leader who develops talent and fosters a feedback-rich culture.
Data-driven, experimental, and continuously improving; celebrates wins and learns fast.

Nice To Haves

Experience in or exposure to biopharma services, CDMO, GxP environments, or complex technical solutions is preferred
Advanced degree a plus
Familiarity with pricing/contracting dynamics, RFP/RFQ processes, and enterprise procurement, is a plus

Responsibilities

Lead strategy design, operating model build-out, and global team leadership for sales enablement.
Select and implement sales methodologies, focusing on manager enablement and coaching.
Utilize CRM, content platforms, LMS, conversation intelligence, and analytics tools to drive insights and behavior change.
Develop and implement role-based curricula, microlearning, experiential learning, and workshop facilitation.
Apply Kirkpatrick evaluation model, competency mapping, and certification programs.
Manage forecasting, pipeline governance, stage design, qualification, and executive deal reviews.
Oversee program/project management using OKRs, Agile, or PMP/Prince2 methodologies.
Ensure market and compliance awareness, including understanding of biopharma development, manufacturing services, tech transfer, quality expectations, and regulatory context.
Communicate effectively with executives, create high-quality enablement assets, and deliver engaging live/virtual sessions.
Develop talent and foster a feedback-rich culture.
Drive continuous improvement through data-driven experimentation.