Head of Sales Enablement and Learning

Fujifilm•Morrisville, NC

About The Position

Reporting to the VP of Commercial Operations & Excellence (CommEx), you will own the global development and execution of Sales Enablement and Learning from the very first onboarding and technical understanding to capability building and continuous learning across customer-facing functions. The work we do at FUJIFILM Biotechnologies has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FUJIFILM Biotechnologies and help make the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what we call Genki. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.”

Requirements

Senior enablement leader who has scaled programs globally in complex B2B environments, ideally in life sciences, biotech, CDMO, healthcare technology, or enterprise software with highly technical solutions
Combine strategic vision with operational rigor and are comfortable moving from executive forums to hands-on program delivery
Bring a collaborative, cross-functional mindset and can influence without authority across commercial, technical, legal, human resources, and finance
Embrace a data-driven, experimentation-oriented approach and can show measurable impact on commercial outcomes
10–15+ years of experience in sales enablement, commercial excellence, executive commercial training, or sales coaching
Proven success enabling enterprise/consultative sales cycles with multiple stakeholders and long deal durations
Experience in or exposure to biopharma services, CDMO, GxP environments, or complex technical solutions is preferred
Bachelor’s degree required
Extensive familiarity with CRM (Salesforce preferred), content platforms (e.g., Seismic/Highspot/ShowPad), LMS (e.g., Docebo/Cornerstone/etc.), conversation intelligence (e.g., Gong/Chorus, etc.), analytics familiarity (Power BI/Tableau, etc.), and other sales engagement tools.
Ability to translate insights into behavior change and performance improvement
Role-based curricula, microlearning, experiential learning, and workshop facilitation.
Kirkpatrick evaluation model, competency mapping, and certification programs.
Forecasting, pipeline governance, stage design, MEDDICC-style qualification, executive deal reviews.
Strong program/project management (OKRs, Agile, or PMP/Prince2 methodologies).
Understanding of biopharma development and manufacturing services, tech transfer, quality expectations, and regulatory context.
Exceptional written and verbal communication; clear executive storytelling and technical simplification.
Ability to create high-quality enablement assets and deliver engaging live/virtual sessions
Strategic, systems-level thinker who can also execute with urgency and precision
Builder’s mindset: Resourceful, hands-on, and comfortable with ambiguity and change
High integrity, discretion, and professionalism; trusted partner to senior leadership, commercial frontline, and marketing teams
Customer- and outcome-focused; empathetic to seller realities and buyer decision journeys
Inclusive, collaborative leader who develops talent and fosters a feedback-rich culture
Data-driven, experimental, and continuously improving; celebrates wins and learns fast

Nice To Haves

Advanced degree a plus.
Familiarity with pricing/contracting dynamics, RFP/RFQ processes, and enterprise procurement, is a plus

Responsibilities

Define the multi-year enablement and capability enhancement plans aligned to our go-to-market goals and growth ambitions
Orchestrate a global team without authority (no direct reports, currently)
Establish governance for content, certification, and field readiness across regions
Design role-based onboarding paths with time-to-productivity targets and measurable milestones.
Create continuous learning programs on CDMO offerings, modalities (e.g., mAbs, microbial, advanced therapies), GxP content, pricing/contracting, negotiation, and executive selling
Potentially implement certification and re-certification standards for skills, product/technical knowledge, and compliance
Select and operationalize a sales methodology (e.g., MEDDICC/Challenger/SPIN/MH)
Run the enablement tech stack (e.g., LMS, conversation intelligence, sales engagement, content repository) and drive adoption
Work with CommEx to embed new learning processes and capabilities in CRM
Build scalable playbooks, frameworks, proposal libraries, and case studies in partnership with marketing and technical teams
Ensure technical rigor while keeping messaging clear, customer-centric, and outcome-oriented
Stand up a structured “field feedback” loop to continuously improve materials and positioning
Lead sales kickoffs, global bootcamps, QBR enablement, and manager coaching programs
Act as a coach / sounding board for account managers, commercial leaders, and project managers
Define metrics for enablement effectiveness (e.g., executive coverage /affinity, quota attainment, win rates, sales cycle, content usage, certification completion, etc.).
Apply adult learning science and Kirkpatrick/ROI frameworks to evaluate and iterate programs
Own budget, vendor selection, and partner management