Head of Risk and Compliance

Collectors • Long Beach, CA

4d • $197,217 - $280,146 • Remote

About The Position

Collectors is establishing a single senior leader to own Risk and Compliance across two high-growth, high-scrutiny areas of the business: our emerging Financial Services (FS) business unit, where debt and lending products are the current focus, and fraud prevention across our core Marketplace and Power Packs offerings. As the Head of Risk & Compliance, this leader will stand up and scale the control environment that lets these businesses grow quickly without taking on undue regulatory, financial, or reputational risk. This is a builder role. The successful candidate will design the compliance management system for a regulated lending business from the ground up, while simultaneously maturing fraud defenses across a large consumer marketplace and a chance-based product line. They will translate a complex regulatory landscape into pragmatic, automated controls that the business can operate at scale, and will serve as the company’s senior point of contact on lending, AML, and fraud matters as Collectors prepares for the heightened governance expectations of a public company.

Requirements

• 12+ years of progressive experience in risk and compliance, with senior leadership tenure spanning both regulated consumer lending / fintech and payments or marketplace fraud.
• Demonstrated, hands-on knowledge of the U.S. consumer-lending regulatory framework (TILA / Reg Z, ECOA / Reg B, FCRA, UDAAP, GLBA, state licensing and usury) and of BSA / AML, KYC, and OFAC requirements.
• Track record building a compliance management system or fraud-prevention function from an early stage and scaling it — not solely operating a mature, inherited program.
• Experience leading fraud strategy and detection in a high-volume, high-AOV consumer environment, working directly with data, product, and engineering teams on rules and ML-based decisioning.
• Strong executive communication: able to brief the finance leadership team and Board-level audiences and to influence product and engineering roadmaps.
• Proven people leader who has built and developed teams, with the credibility to own regulator and examiner relationships.
• Candidates must be authorized to work in the United States.
• Collectors uses e-Verify to validate your ability to work legally in the United States.

Nice To Haves

• Experience in a pre-IPO or newly public company, including audit, SOX, and underwriter / regulatory diligence.
• Exposure to asset-backed or collateralized lending, custody / vaulting, or lending against alternative or high-value assets.
• Familiarity with bank-partnership (sponsor-bank) lending models and third-party / vendor risk management.
• Knowledge of sweepstakes, gaming, or chance-based product regulation across U.S. states.
• Relevant certifications e.g., CAMS (AML), CRCM (regulatory compliance), CFE (fraud), or CRCMP.
• JD or advanced degree in a related field is a plus; not required.

Responsibilities

• Design, implement, and own the end-to-end compliance management system (CMS) for the FS business — governance, policies and procedures, monitoring and testing, complaint management, issue remediation, and change management.
• Build the program to comply with applicable lending regulations, including TILA / Regulation Z, ECOA / Regulation B and fair-lending obligations, FCRA / credit-reporting requirements, UDAAP standards, GLBA privacy and safeguards, SCRA / Military Lending Act considerations, FDCPA-aligned servicing and collections practices, and state usury and rate limitations.
• Determine and execute the licensing approach (e.g., state lending / financing licenses or a bank-partnership model), maintain the licensing calendar, and serve as the primary relationship owner for regulators and examiners.
• Stand up the AML program for the lending business - KYC / CIP, customer due diligence, transaction monitoring, OFAC / sanctions screening, and SAR governance - and ensure consistency with marketplace AML obligations.
• Where products are delivered through a sponsor bank or other partners, own the partner-oversight and vendor-risk program to meet third-party risk-management expectations.
• Partner with FS product and finance leaders on underwriting policy, credit-risk appetite, LTV and concentration limits, and, for asset-backed lending, collateral valuation, custody controls, and default / liquidation procedures for vaulted assets.
• Define and own the fraud-prevention strategy across Marketplace and Power Packs, balancing loss reduction against customer friction and conversion.
• Build and tune the fraud-detection stack — rules engines, machine-learning models, device and identity signals, and manual-review workflows — in partnership with Product and Engineering.
• Identify and address the full set of marketplace risks: payment fraud and chargebacks, account takeover, seller and listing fraud, counterfeit / authenticity and slab-tampering abuse, collusion and shill activity, promotion abuse, and laundering of value through high-worth collectibles.
• Own the risk and compliance posture for randomized / chance-based offerings — odds disclosure and transparency, eligibility and age controls, sweepstakes / gaming and state-by-state regulatory analysis, and terms-of-service alignment — working closely with Legal.
• Establish the fraud-operations function and case management, define loss and chargeback KPIs, and report fraud rates, recoveries, and false-positive impact to leadership.
• Establish the enterprise risk framework, risk-appetite statements, and key risk indicators spanning the FS and marketplace mandates.
• Produce clear, decision-ready risk and compliance reporting for the SVP of Financial Operations, the executive team, and — as appropriate — the Audit / Risk Committee of the Board.
• Maintain documentation, controls evidence, and a state of readiness for internal audit, external audit, regulatory examination, and IPO-related diligence; coordinate with SOX and internal-controls efforts.
• Author enterprise risk and compliance policies, deliver targeted training, and embed a practical risk-aware culture across product and operating teams.
• Operate as a trusted partner to Legal, Finance, Marketplace, FS Product, Engineering, Trust & Safety, Customer Service, and the grading brands — turning requirements into controls the business can actually run.
• Recruit, structure, and lead the Risk & Compliance team, scaling headcount and managed-services support in line with the FS roadmap and fraud-volume growth.

Benefits

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
• Vacation: All salaried employees are eligible for flexible time-off
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
• Employee Discounts: Employees receive discounts on select grading services for approved submissions
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed