Head of RevOps

Topline Pro•New York, NY

About The Position

We’re looking for a Head of Revenue Operations to build and scale the systems, data, and processes that power our revenue engine. This role will lead our Revenue Operations team, reporting directly to our Chief Operating Officer. We believe Revenue Operations is a key differentiator for attracting and serving SMBs. We've proven demand and built strong early foundations in RevOps, and now, we need a senior leader to unify Sales, Marketing and CX operations into a single, scalable revenue engine. We empower teams to tackle challenging problems and highlight key opportunities for Topline Pro. However, we maintain high standards. We’re seeking a Head of Revenue Operations who is dedicated to achieving the impactful outcomes we require. If you’re excited about building the revenue foundation of a category-defining company and want your work to directly impact thousands of small business owners, we’d love to talk.

Requirements

7+ years of experience in Revenue Operations, Sales Operations, or a related role, ideally in a high-growth (Series B to D) vertical SaaS or SMB-focused environment
Proven success defining and executing a RevOps roadmap aligned to business goals, while rolling up your sleeves to build systems and processes yourself
Hands-on experience with HubSpot and Salesloft configuration (cadences, workflows, integrations), plus comfort working with SQL and BI tools like Hex
Passion for solving problems with systems thinking; you’re always looking for better, more efficient ways of doing things
Experience managing a team and scaling the RevOps function at a growth-stage startup
Energized by fast-paced, ambiguous environments
Extremely organized and detail oriented and have strong written and verbal communication skills

Responsibilities

Drive Efficient, Scalable Growth
Partner with Sales, Marketing, CX, and Operations leadership to define the GTM operating model, revenue architecture, and compensation strategy
Refine lead scoring, qualification, routing, and assignment (e.g., territory-based) logic to balance lead quality, conversion, and rep efficiency
Build a Best-in-Class Revenue Engine
Partner with Recruiting, Sales, Marketing, and CX to create a high-functioning recruiting and onboarding engine for GTM
Analyze pricing and discounting patterns, designing guardrails and approval processes that optimize deal quality and long-term retention
Build and maintain dashboards and models, establish shared definitions and metrics, and deliver actionable insights to improve performance across GTM, including lead generation, productivity, and customer retention
Scale Through Systems
Own and evolve the GTM tech stack (Salesloft, Orum, Instantly, Hubspot, Dialpad, Front) by ensuring clean data, scalable workflows, and strong integrations with Product and Data
Design, experiment, continuously refine, document, and rollout GTM processes (especially AI-driven) that increase revenue growth, reduce churn, and improve operational efficiency

Benefits

Competitive cash ($170k - $200k) and equity compensation
Full Medical, Dental, and Vision Health Coverage
Computer and workspace enhancements
Monthly stipend for mental and physical health
401(k) plan (non-matching)
Unlimited vacation, 9 company holidays including election day, and 1 personal volunteer day a year
Company-paid Wellhub membership for fitness and wellness
Dinner covered with Uber Eats + a stocked kitchen to keep you fueled
Opportunity to take on significant responsibility and ownership in scaling a product that can change the lives of home service pros
Fun-filled team that doesn’t take themselves too seriously, including virtual cameos from the team dog mascots Caro and Alta