Head of Retirement Operations

Transamerica

8d•$274,000 - $320,000•Remote

About The Position

The Head of Retirement Operations will serve as the end-to-end operations leader for the retirement line of business. Lead a large workforce to align operations to deliver the Retirement business strategy. This role will report to the Chief Operating Officer.

Requirements

12 years or more of progressive leadership experience in the financial services/insurance industry in an Operations capacity
Deep knowledge of the Retirement business, products and operations
Business acumen to execute strategic plans and allocate budgets
Outstanding leadership and communication skills to influence outcomes at the executive level

Responsibilities

Develop and implement operations strategy with a focus on efficiencies that enhance the experience for customers, agents, and advisors.
Responsible for the end-to-end execution of operational functions in support of the overall Retirement organizational goals.
Provide direction and control for the effective and profitable operation for Retirement.
Develop the organization's short- and long-term goals and strategies to ensure business processes and operational controls are in place.
Identify opportunities for potential outsourcing strategies and partner with key leaders to execute effectively.
Collaborate closely with leadership in Distribution, Marketing, Finance, Operations, Technology, and Legal to ensure organizational success.
Evaluate existing processes across Retirement and provide guidance on efficiencies and performance improvements and report on operating results to ensure consistent growth and progress towards achieving organizational goals.
Ensure tools, resources, and processes are in place to monitor, track and report performance.
Build high performing diverse teams to meet business needs.
Maintain a focus on continuous improvement to drive operating efficiency.
Manage overall budget for the Operations organization.
Promote and foster employee engagement and well-being by driving collaboration, innovation, transparency, inclusion, and trust across the function and organization.

Benefits

Competitive Pay
Bonus for Eligible Employees
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs