Head of QA Engineering

Strongpoint Partners

3d•Hybrid

About The Position

Strongpoint Partners is a tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement third party administration, recordkeeping, payroll, and HR solutions. The Product and Engineering team runs four platforms: SPARK (AI platform for TPA operations), AGL (Advisor Growth Lab), Nexus Bridge (systems integration layer), and Strongpay (payroll and HR platform). All four platforms ship at the end of every two-week sprint. Currently, engineers maintain unit and integration test suites and run them before every release, with testing largely handled by the feature's creator. As Strongpoint grows, the need for robust quality assurance becomes critical, especially as applications become more embedded in core workflows and a bad release can disrupt client service or payroll processing. This role is the first dedicated Quality Assurance (QA) hire and will lead the function end to end, setting the test plan, building automation, determining release gates, and establishing quality measurement and reporting. Coverage will initially rely on automation, including AI agents, before expanding with additional headcount.

Requirements

5+ years of experience in software QA
At least 2 years building or owning an automated test suite from the ground up
Experience writing test automation in code for both browser and API testing using Playwright, Cypress, or similar tools
Hands-on experience with continuous integration and deployment (CI/CD) pipelines such as GitHub Actions or Azure DevOps, with the ability to integrate testing into an existing deployment pipeline
Proficiency in SQL sufficient to verify the underlying data behind a test
Load and performance testing experience using JMeter, k6, Gatling, or similar tools, including experience designing a load-test plan without an existing template
Experience writing or owning a rollback or incident runbook and the ability to discuss how it was used in practice
Experience working alongside engineers as a peer within a two-week sprint cycle
Working knowledge of security testing, including common injection and authentication vulnerabilities and the OWASP Top 10
Current experience using AI tools as part of testing work, with a clear understanding of where they add value and where human judgment is still required

Nice To Haves

Experience writing test code in TypeScript or JavaScript
Experience with .NET and C#, or experience building test coverage for a mature application with limited existing coverage
Mobile application testing experience across iOS and Android
Experience testing AI-powered features where outputs vary and testing focuses on accuracy or quality rather than exact matches
Working knowledge of AWS, including the ability to read logs and set up a test environment
Background in payroll, retirement plans, financial services, or another environment involving regulated or sensitive data
Experience in a product organization that ships every one to two weeks or where multiple products share infrastructure
Experience establishing quality reporting for leadership, including metrics such as escaped defects, time to fix, and hotfix rate

Responsibilities

Own release testing across SPARK, AGL, Nexus Bridge, and Strongpay, establishing a defined quality check before code ships that is independent of the engineer who built the feature.
Build regression coverage and integrate it into existing CI/CD pipelines (GitHub Actions for SPARK and AGL, Azure DevOps for Strongpay).
Refine how AI testing agents operate, including their coverage, testing methods, human review requirements, and trustworthiness.
Establish load and performance testing across the platforms to identify their limits.
Create, test, and maintain rollback playbooks for each platform.
Start with escaped defects and establish additional quality metrics such as time to fix and hotfix frequency.
Build the quality dashboard and own ongoing reporting.
Establish security testing checks for common attack patterns as part of the release process.
Work directly within the two-week sprint cycle alongside engineers, participating from planning through demo.

Benefits

Health coverage
Dental coverage
Vision coverage
Life coverage
Disability coverage
Flexible Workplace – Hybrid and remote options available
Flexible PTO – Competitive paid time off, including flexible & unlimited options
Inclusive Environment – A culture that values diversity, collaboration, and respect
Growth Opportunities – Support for ongoing learning and career development
Workplace Perks – Incentive bonus programs, flexible hours, & more