Head of Professional Liability Claims
About The Position
The Head of Professional Liability Claims leads a multidisciplinary commercial claims team managing Financial & Professional Lines and Healthcare claims originating from Wholesale and Specialty and Programs, and Public Entity lines of business. The role maintains and ensures execution of Claims Best Practices, works with Claims and Underwriting leadership to define and implement strategic direction, and provides insight and guidance on high-exposure claims. It also promotes a positive and inclusive culture and sits on the MRSNA Leadership Team, reporting to the Chief Claims Officer.
Requirements
- 10 or more years of claims and/or relevant legal experience.
- 3 or more years of management experience with a strong record of demonstrated leadership.
- Experience handling public entity multi-line E&O, malpractice, D&O, EPLI, cyber, fiduciary, crime, and transactional liability.
- Superior coverage analytic ability.
- Strong team-building ability.
- Inspirational and motivating leadership.
- Excellent and diplomatic communication skills.
- Expansive understanding of the insurance business.
- Fair, adaptable, and approachable.
- Customer-service and relationship-oriented.
Nice To Haves
- Innovative and curious, with a desire for continuous learning and growth.
Responsibilities
- Manage and provide proactive claim-handling direction on investigation, assessment, reserving, expense and vendor management, and settlement in accordance with Claims Best Practices.
- Monitor and oversee strategies for high-exposure, litigated, coverage, and complex claims, ensuring optimal outcomes and timely escalation to the Practice Lead, Head of Claims, and other MRS-NA stakeholders.
- Help team members achieve professional goals and develop skills in support of their career objectives.
- Communicate and present key claim issues, identify useful initiatives, and provide feedback to Claims leadership and stakeholders in Underwriting, Actuarial, and Operations.
- Identify technical and operational initiatives and provide feedback to Claims leadership to support continual improvement.
- Collaborate with internal and external partners to build business relationships through market meetings, thought leadership, and best-in-class service.
- Support integration of the Complex Claims team by modeling and promoting a positive and inclusive culture.
- Seek feedback from the team to foster employee engagement.
Benefits
- Health insurance with PPO or High Deductible plan options and prescription drug coverage.
- Vision and dental insurance.
- Basic life insurance and AD&D coverage at no cost, each equal to one times annual salary.
- Short- and long-term disability coverage.
- Optional supplemental life and AD&D plans for employees and dependents.
- Voluntary accident, critical illness, and hospital indemnity benefit plans.
- 401(k) plan with up to a 5% employer match.
- Company-funded retirement savings plan.
- Paid time off starting at 24 days per year, with additional days for milestone service anniversaries.
- Eligibility for a yearly company bonus.
- Health and wellness programs at no cost.
- Paid time off for eligible family care needs.
- Tuition assistance and educational achievement bonuses.
- Corporate matching gifts program.
- Paid time off to volunteer.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
