Head of Product – AI Agent Commerce Platform
About The Position
Saga is building a new category: AI-native characters that form synthetic relationships with people across digital platforms. Agents on our B2B2C platform appear as AI-native characters across social platforms, where they create content, respond to fans, build ongoing relationships, and drive measurable outcomes - from community growth and user acquisition to downloads, in-game purchases, subscriptions, sales, and long-term engagement. We believe the next generation of brand and game interaction will not be static content or one-off campaigns. It will be persistent AI characters that know their audience, remember context, evolve over time, and move across social, games, and interactive worlds. We are an early-stage team building with design partners in gaming, entertainment, and consumer brands. The product is moving from social-first AI character deployments toward a repeatable platform that brands and studios can launch, manage, measure, and scale.
Requirements
- Built AI-native, data-driven, technical, or highly ambiguous products.
- Experience at social platforms (TikTok, Instagram, Reddit, etc.).
- Strong product judgment around user behavior, engagement loops, retention, and growth.
- Ability to work deeply with engineering on systems, architecture, tradeoffs, evals, and constraints.
- Experience translating customer needs into platform primitives and repeatable workflows.
- Ability to operate in a zero-to-one startup environment where strategy, execution, customer learning, and product process all need to happen at once.
Nice To Haves
- Enterprise SaaS, marketing technology, customer engagement, CRM, community, or growth platforms.
- AI companions, chatbots, character AI, conversational agents, or agentic systems.
- Gaming, interactive storytelling, game publishing, community management, UA, or live operations.
- Consumer social platforms, creator economy, UGC, influencer marketing, or social distribution.
- Developer tools, APIs, integrations, analytics platforms, or self-serve customer tooling.
- Experience with AI companions, chatbots, or character-based products
- Background in gaming or interactive storytelling
- Founder or early-stage startup experience
- Experience with brand marketing, game publishing, UA/growth, customer engagement, or enterprise SaaS
- Experience building analytics, attribution, experimentation, moderation, or compliance products
Responsibilities
- Define relationship-first product strategy
- Build AI-native character systems
- Drive product iteration & evaluation
- Lead social & content dynamics
- Evolve into a multi-platform system
- Build the brand and studio platform
- Own trust, safety, and governance
- Lead customer discovery and platformization
- Own product strategy, roadmap, and operating cadence
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
