Head of Product / Director of Product Management
About The Position
10xTravel is one of the most trusted names in points and miles. For over a decade we've taught hundreds of thousands of travelers through our course, editorial content, and a 400,000-strong community how to turn everyday spending into extraordinary travel. In 2026 we launched a subscription product built on top of our points-and-miles platform where members link their cards and get benefit tracking so perks don't go to waste, award-availability alerts, a private community, and tools to get the most points from their cards. We're hiring our first-ever Head of Product to grow our proven subscription into a major source of revenue alongside the affiliate work we're known for. At 10xTravel, our leaders are doers; you'll set direction, write specs, and dig into the funnel data. You'll own the product end to end across web and native mobile, and the growth of the subscription: activation, conversion, and retention. Rather than inherit a product org, you'll start ours and build it your way. You'll work in lock step with engineering, and partner closely with marketing. This role reports directly to the COO.
Requirements
- 7+ years in product management: senior ownership of a consumer subscription, SaaS, fintech, e-commerce, or digital-media product, accountable for activation, conversion, retention, and revenue
- Subscription growth expertise: funnel instrumentation, churn diagnosis, cohort analysis, experimentation, and monetization
- Mobile track record: launching native iOS and Android apps and growing adoption
- Harden-and-scale experience: an early product with traction matured into a durable growth engine, not zero-to-one or big-company optimization
- Shipping with a small dev team: writing specs engineers build from, with the technical fluency to weigh trade-offs and earn their trust
- Project and stakeholder management: bringing structure to cross-functional work and driving it to completion
- Self-starting and inclusive: hands-on in a small, fast team, owning the work without owning it alone
Nice To Haves
- Experience taking a media or affiliate business toward subscription
- Background in the points and miles world, travel, loyalty, or fintech
- Knowledge of the credit-card affiliate business
- Experience shipping AI-powered features
Responsibilities
- Grow durable, compounding recurring revenue by driving activation, tool onboarding, conversion, and retention across web and mobile
- Own the product roadmap end to end, every priority tied to revenue and retention
- Lead product direction and requirements, and partner with developers to ship, accountable together for outcomes, not output
- Lead Voice of Customer including research, NPS/CSAT, intercept surveys, and user feedback
- Ship native iOS and Android apps and grow adoption after launch
- Build a lightweight testing-and-analytics habit: experiments, A/B testing, event tracking, and product data
- Work with marketing to grow the subscription and protect affiliate revenue
- Own product leadership across the company, driving alignment through stakeholder management and influence
Benefits
- Unlimited paid time off
- 401(k) with company match
- $1K Your Way, annual support to pursue your personal interests
- Medical, with multiple plans to choose from
- Dental and vision
- Company-paid life, with voluntary additional life available
- Short and long-term disability
- Hospital, critical illness, and accident coverage
- FSA and HSA
- Annual profit share program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
