Head of People

Cape•New York, NY

4d•$275,000 - $350,000•Hybrid

About The Position

Cape is America’s privacy-first mobile carrier, founded in 2022 with the mission to be a force for good in global wireless. The company believes privacy is a fundamental right and has built its own network from scratch to offer unparalleled privacy and security features. Cape provides its secure network to consumers, businesses, and government agencies, and is rapidly scaling after closing its Series C in March 2026. The team at Cape are described as relentless builders, innovating in telecommunications with a foundation of high trust and high expectations, operating with a flat structure where collaboration is prioritized over hierarchy. Members collaborate with world-class engineers, architects, and visionaries to solve complex problems and deliver mission-critical results.

Requirements

10+ years of progressive People experience.
3-5 years in a leadership role.
Direct participation in Recruiting.
Significant experience in a high-growth startup where you built People processes and teams from the early stages.
Strong command of core People functions: talent acquisition, compensation, performance management, and daily operations.
Cross-functional depth: experience in working with executive and business unit leaders across the organization.

Responsibilities

Own the talent strategy and human engine behind Cape's growth.
Guide the company through scaling from 100 to 300+ people without diluting talent or slowing execution.
Take ownership of the People org, spanning Recruiting and HR.
Build out the People team, starting with hiring a Head of Recruiting.
Own the design and execution of the department’s roadmap.
Ensure the team builds best-in-class programs that make Cape a top talent magnet.
Stay close to the floor to source key talent.
Stay plugged into employee sentiment.
Keep feedback loops tight across every level of the company.
Sit on the leadership team and bring a key POV to company-level decisions.
Build a recruiting engine that attracts top talent, optimizing capacity and tooling, elevating business partnerships, improving process efficiency, and nailing planning.
Elevate the employee experience to achieve above industry retention, viral referrals, and continuous engagement, making clear investments in total rewards, people systems, and career progression.
Plan and execute the transition from a team of 100 Swiss Army Knives to a company of 300+, refining organization structure, formalizing career advancement, and retooling performance reviews and succession planning.
Professionalize the approach to management to maintain Cape’s culture, execute at scale, and develop extraordinary talent, automating where possible, establishing clear career paths and associated expectations, hiring top-notch leaders, and formalizing a management training program.