Head of People

FamilyWell

4d•Remote

About The Position

FamilyWell Health is seeking a Head of People to build and scale our people function as our first full-time People leader. Some foundational pieces exist today (an HRIS, an employee handbook), but this is a foundational leadership role: most of the infrastructure still needs to be built, and what exists will need to be evaluated and refined to support our next phase of growth at a high-growth, Series A healthcare services company expanding access to high-quality, equitable mental health care for women across the reproductive lifecycle. We are looking for a hands-on people leader with startup experience who can build the HR infrastructure, compliance systems, and talent processes required to support a rapidly scaling, multi-state clinical and operational workforce - while also acting as a strategic partner to the executive team on org design, culture, and workforce planning.

Requirements

8+ years of progressive HR/People leadership experience, including at least 2+ years building a People function largely from scratch at an early-stage or high-growth startup
Working knowledge of multi-state employment law and worker classification sufficient to identify issues and know when to loop in outside counsel, including exposure to strict/ABC-test states
Experience designing compensation bands and partnering with Finance on comp strategy and budget
Experience managing a mixed workforce of W-2 employees and 1099 contractors
Track record of evaluating, scaling, or implementing HRIS/people systems and foundational HR infrastructure (handbook, policies, onboarding) at a growing organization

Nice To Haves

Experience in healthcare services, behavioral health, or a multi-site/multi-state clinical workforce environment
Familiarity with the interplay between HR and clinical credentialing/licensure functions
Experience operating within a PE- or VC-backed company
SHRM-CP/SCP or equivalent HR certification
Experience building recruiting infrastructure and leading talent acquisition in a fast-scaling org

Responsibilities

Evaluate FamilyWell's existing HRIS against the organization's scaling needs and lead any transition or expanded implementation required
Refine and expand FamilyWell's existing employee handbook and policy library as the company scales into new states and service lines
Design and document HR processes for a mixed W-2/1099, multi-state, clinical + non-clinical workforce
Own compensation strategy and banding, partnering with Finance on benchmarking and budget alignment
Administer employee benefits and manage broker/vendor relationships
Manage multi-state employment compliance, including worker classification and ABC-test exposure across expansion states, partnering with outside counsel and conducting independent research as needed
Partner with Finance and outside counsel on ERISA, payroll controls, and regulatory risk
Build scalable recruiting infrastructure and processes to support FamilyWell's active hiring needs across clinical and corporate roles
Partner with hiring managers on org design, headcount planning, and leveling as the company expands into new states and service lines
Own the candidate experience from requisition through offer
Design and roll out a performance management framework (goal-setting, reviews, feedback cycles)
Own employee relations, investigations, and performance improvement processes
Build culture and engagement practices suited to a fully distributed, mission-driven team
Serve as a trusted advisor to the executive team on organizational design and people strategy