Head of People & Culture

Accion International•Washington, D.C.,

2d•$225,000 - $250,000•Hybrid

About The Position

Accion is a global nonprofit dedicated to creating a fair and inclusive economy for underserved populations. The organization is experiencing significant growth and integration of multiple entities, including Accion Impact Management (AIM), an SEC Registered Investment Advisor. To support this evolution, Accion is seeking an experienced Head of People & Culture to lead its global people strategy. This role is responsible for talent, culture, organizational design, total rewards, and people operations to foster organizational performance, mission impact, and sustainable growth. The Head of People & Culture will champion an inclusive and high-performing employee experience, balancing global standards with local requirements for Accion's 180-person international workforce. They will also coach and advise staff on talent management and organizational development best practices.

Requirements

15+ years of well-rounded, progressive HR experience with current or prior experience leading people team and strategy within a complex global organization.
Strong understanding of global employment practices and cross-cultural leadership is key, with direct experience supporting subsidiaries and teams operating across multiple countries and cultures.
Demonstrated prior people leadership experience gained in both a combination of both 501(c)(3) nonprofit organizations and financial services, investment, venture capital, lending, or other complex capital environments.
Experience developing high-performing teams, talent pipelines and succession strategies.
Expertise in organizational design, leadership development, talent strategy, total reward strategy, and change management.
Experience modernizing HR technology and processes and leveraging AI-enabled solutions.
Demonstrated managing compliance in a globally distributed organization.
A collaborative and pragmatic partner with all departments/teams across the organization.
An ability to coach, mentor and advise a direct report, peers, and senior leaders on best-in-class people and culture, talent management and organizational development practices.
Strong interpersonal and partnering skills, leads through influence rather than power and is approachable to staff.
A great, clear communicator and active listener who builds trust and equity across the entire organization.
Strong enterprise transformation and change management skills, with an ability to toggle tactical and strategic contributions.
Excellent project management and delivery skills.
Action-oriented, accountable, innovative, creative, and not risk averse while supporting employee wellbeing.
A continuous learner and problem solver who is open to feedback, inclusive and solution oriented.
Strong conflict resolution skills with an ability to effectively bridge and transcend differences.
Appropriately handles sensitive and confidential information.
Minimum Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field.

Nice To Haves

Prior responsibility for managing Human Resources needs in India, Colombia, and Singapore would be beneficial.
Eagerness to travel domestically for board meetings, team meetings/retreats, and conferences and globally to regional hub offices and team meetings in Colombia, India, and Africa (anticipated 3-4 trips per year).

Responsibilities

Partner closely with leadership team members on aligning the People & Culture approach with organizational priorities, growth strategy and operational structure.
Collaborate with leaders and managers across regions and affiliates to implement equitable, inclusive, and locally responsive people practices within a consistent global framework.
Ensure people strategies effectively support a globally distributed workforce across non-profit and regulated investment management activity, including employees, Employer of Record (EOR) staff, and consultants.
Build a compelling global employee value proposition that delivers a consistent employee experience while respecting local laws, cultures, and business needs.
Champion people and culture practices that recognize and support differing business, regional norms, and ways of working, in order to attract/retain exceptional talent reflective of the organization’s charitable purposes and mission-oriented activities.
Lead, mentor, and develop team members to build organizational capability and ensure a high performing, outcomes-oriented People and Culture function.
Help strengthen the organization's One Accion culture by championing organizational initiatives that foster cross-team engagement, communication and collaboration across programs, functions, subsidiaries, and regions, and enterprise learning.
Continue to introduce and embed practices, programs, and behaviors that increase employee engagement and support health, resilience and sustainable performance.
Foster a culture of accountability, equity and inclusion, learning, innovation, and continuous improvement.
Provide oversight for the organization's global talent management and professional development strategy, ensuring alignment with organizational priorities, future workforce needs and operating model.
Provide oversight of the organization's performance management philosophy and practices, fostering accountability, continuous feedback, and alignment between individual performance and organizational goals.
Lead organization’s global Total Rewards strategy, ensuring compensation, benefits, incentives, and recognition programs are competitive, equitable, sustainable, and aligned with organizational priorities and values.
Partner with senior leaders to identify strategic capability needs; develop talent management frameworks and career development pathways that strengthen recruitment, talent development, engagement, succession planning, and retention.
Evolve and modernize policies and processes to enable a ‘fit for purpose’ and efficient operating model across business divisions and entities, including shared services for AIM.
Innovate and improve HR and talent software systems, performance management models and tools, workflows, and service delivery.
Identify opportunities to leverage AI and automation that will build and drive organizational capability and efficiency across People operations and the enterprise.
Ensure strong governance, policy oversight, and effective mitigation of employment risks globally as part of Accion’s enterprise risk management program.
Provide strategic oversight of international employment models, Employer of Record arrangements, immigration, and global mobility workforce strategies.
Support compliance with labor laws, regulations, and employment practices across various jurisdictions, including the additional regulatory considerations applicable to AIM as an SEC registered investment advisor.
Oversee employee relations and partner with Chief Legal, Compliance and Risk Officer on human resources-related investigations and whistleblower concerns as appropriate, reporting to the Audit and Governance Committee of the Board on Accion’s Whistleblower Program.
Ensure policies and practices reflect Accion's values while supporting a healthy, respectful, and inclusive workplace.