Head Of Operations
About The Position
Director of Field Operations (Property Management) Williamsburg, Brooklyn | Hybrid (Field + Office) $200,000 – $250,000 DOE Company & Role Overview A vertically integrated ownership and property management company overseeing approximately 1,500 Class A residential units across Brooklyn. We are seeking a senior leader to oversee maintenance, property operations, and overall building performance across the portfolio. This role is highly execution-focused—managing property managers, superintendents, and maintenance leadership while ensuring strong field operations, responsiveness, and service levels across all assets. This is a hands-on leadership role for someone who has run field operations at scale , drives accountability, and operates with a strong service mindset.
Requirements
- 5+ years of leadership experience in property management, maintenance, or field operations
- Experience managing large, multi-site portfolios
- Proven track record of improving operations and responsiveness
- Strong knowledge of maintenance operations
Nice To Haves
- Background as a Regional Manager, Director of Operations, or similar leadership role
- Strong experience running field operations across multiple sites
- Proven ability to manage managers and hold teams accountable
- Hands-on, execution-driven, and highly organized
- Customer-service driven , with a strong focus on responsiveness and tenant satisfaction
Responsibilities
- Operational Leadership Own day-to-day operations across all buildings, ensuring consistency, responsiveness, and accountability Act as the senior escalation point for tenant issues, maintenance concerns, and operational challenges Drive strong service levels across the portfolio
- Team Management & Development Lead and manage property managers, supers, and maintenance leadership Set clear expectations, performance standards, and accountability frameworks Build and strengthen the leadership bench across the portfolio
- Maintenance & Field Oversight Oversee all maintenance operations including preventative maintenance, repairs, and building systems Ensure timely response and high-quality execution across all buildings
Benefits
- Lead operations across a large, Brooklyn-based portfolio
- Direct exposure to ownership and decision-making
- Opportunity to build structure and elevate operations across the platform
- Strong compensation with long-term growth potential
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
