Head of Operational Excellence

Newmark • Dallas, TX

2d

About The Position

Newmark is building an operating model that matches its ambition — faster execution, sharper decisions, and a firm that scales without adding friction. The Head of Operational Excellence is the person who makes that real. This role is the firm’s accountability layer between strategy and results: ensuring that every priority the Strategy Committee approves actually lands in the business: on time, with the right people behind it, and with outcomes that move the needle. This is not a chief of staff, a PMO director, or a strategy analyst. This person drives high-impact improvement across a complex, matrixed organization and is accountable when progress does not happen fast enough.

Requirements

• Accountability for driving high-impact improvement across a complex, matrixed organization.
• Accountability when progress does not happen fast enough.

Responsibilities

• Drive and govern Newmark’s operational excellence agenda — from initiative intake through execution, adoption, and measurable outcome delivery.
• Govern a live, prioritized initiative portfolio — every approved initiative has a named owner, funded budget, milestones, and adoption plan.
• Ensure change lands in the business. Approval is not success. Adoption is success.
• Keep the CSO’s agenda operationally grounded — ensuring direction is executable and flagging when it is not.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed