Head of Norm Law Operations
About The Position
The role will serve as a trusted advisor and execution partner to the CEO for Norm Law, John Nay. John is also the Founder and CEO of Norm Ai. You will report directly to him and work closely with him. This is a high-stakes, high-impact, in-office role requiring exceptional judgment, strategic insight, and attention to detail. The role combines elements of business strategy, firm management, and CEO support, and will work closely with senior law firm partners, Norm Ai software engineers, legal engineers, and many other stakeholders to drive forward the world’s first full service AI-native law firm. You will attend meetings with John (and on behalf of John as his delegate), Norm Law firm partners, clients, Norm Ai engineering, and external stakeholders, taking ownership of action items, synthesizing insights, and ensuring relentless execution. You’ll help translate strategies into concrete operational plans, with a deep understanding of the firm’s short and long-term goals.
Requirements
- Exceptional written and verbal communication skills; able to synthesize complex discussions into clear action.
- Proven experience managing strategic projects and driving execution in fast-paced, high-pressure environments, from the lowest level to the higher level and in between.
- Highly detail-oriented, organized, and proactive, thrives under intensity.
- Independent and high-ownership, able to “get things done” without layers of support staff.
Responsibilities
- Serve as the CEO’s right hand, helping define, prioritize, and execute strategic initiatives across the firm.
- Attend high-stakes meetings with the CEO, senior law firm partners, and clients; capture key takeaways; provide strategic recommendations; and ensure follow-through.
- Develop and manage project plans for the firm’s growth and operations; ensuring deadlines, dependencies, and deliverables are met.
- Anticipate the CEO’s needs, prepare briefing materials, and conduct strategic research and analysis to support decision-making.
- Collaborate with law firm partners on core business operations, including client development, pricing, resourcing, and profitability.
- Define how Norm Law structures, prices, and positions its AI-enabled legal services and solutions.
- Support development of new practice areas and market positioning.
- Lead special projects to address emerging business or operational priorities.
- Collaborate closely with AI engineers and data teams to translate data into pricing insights and overall business strategy.
Benefits
- We offer a competitive salary along with equity compensation.
- Our comprehensive benefits package includes a 401(k) plan with an employer match.
- Employees enjoy top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans.
- For candidates needing to relocate to NYC, we provide relocation reimbursement.
- You'll thrive in our fast-paced learning environment where professional growth is constant.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
Number of Employees
51-100 employees
