Head of Marketing Business Operations

LaunchDarkly

About The Position

We are seeking a highly experienced and influential leader to serve as Head of Marketing Business Operations. This role acts as a force multiplier for the SVP of Marketing, owning the execution of the company’s highest-priority marketing initiatives, translating strategy into clear priorities, executable plans, and delivered outcomes. They fill gaps between teams, remove systemic friction, and ensure the company’s highest-priority marketing initiatives are executed at a high standard. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. By gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The platform was built to guide engineers to the next frontier of DevOps by improving the velocity and stability of software releases, delivering targeted experiences, maximizing the business impact of every feature, coordinating the release and optimization of software, and improving the effectiveness and productivity of engineering teams.

Requirements

10-12+ years of experience in B2B marketing strategy, consulting, or GTM/operational leadership roles
Demonstrated ability to lead highly complex, cross-functional initiatives with impact across multiple functions or business units
Strong executive presence with the ability to influence and drive alignment across senior leadership
Deep understanding of marketing organizations, functions, and performance levers at scale
Proven ability to operate with high autonomy, exercising sound judgment in ambiguous, high-stakes situations
Track record of improving organizational effectiveness, speed, and execution quality

Responsibilities

Translate marketing strategy and direction into clear priorities, executable plans, and enterprise-level initiatives
Drive the company’s most critical marketing initiatives by owning outcomes through cross-functional leaders and holding senior stakeholders accountable
Act as the integrator across the marketing leadership team, driving alignment, decision-making, and execution across functions
Lead the annual and quarterly marketing planning process, ensuring alignment to company strategy and revenue goals
Establish and enforce a consistent operating rhythm (QBRs, monthly reviews, initiative tracking) to improve visibility, accountability, and performance
Drive executive visibility and transparency into marketing performance, clearly communicating what is working, what is not, and where we are investing to improve outcomes