Head of Strategy & Business Operations

Adyen • New York, NY

11h • Onsite

About The Position

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft, positioning itself as a financial technology platform. The company fosters an environment where individuals can succeed and own their careers by tackling unique technical challenges collaboratively. The Head of Strategy & Business Operations Lead will play a critical role in shaping and driving Adyen’s long-term direction, operating at the intersection of strategy, planning, and business operations. This role involves close partnership with Leadership to ensure company-wide alignment, informed decision-making, and successful delivery. The individual will lead strategic, cross-cutting initiatives, establish strong operating rhythms, and build a high-performing team to support Adyen's growth and evolution. This is a full-time position based in Amsterdam, Chicago, or NYC, reporting to the VP of Global Strategy & Execution.

Requirements

• 18+ years of experience across Strategy, Business operations, Corporate Development, Product, Finance or related roles within Tech companies.
• 7+ years of proven experience building, leading and scaling high-performing teams.
• 3+ years of dedicated experience driving company-wide strategy is a must.
• A long-term systems thinker with a proven track record of scaling, operationalizing and evolving company strategy.
• A trusted partner to leadership, capable of building strong relationships and credibility across different functions and levels of the organization.
• Highly effective at influencing direction and outcomes without direct authority.
• Experienced in operating within cross-functional environments, balancing diverse perspectives and ultimately driving execution forward.
• Data-driven, leveraging quantitative and qualitative insights to inform recommendations, decisionmaking and trade-offs.
• Able to distill complex, ambiguous problems into clear insights, structured approaches and actionable next steps.
• End-to-end owner with a bias for action, taking accountability from problem definition to implementation.

Responsibilities

• Support shaping the global Adyen strategy and strategic initiatives.
• Enable strategic decision making through a clear and aligned framework across different options (across Buy-Partner-Build).
• Analyze market dynamics and assess internal capabilities to inform strategic decisions. Drive deep dives and/or intelligence on trends and opportunities.
• Shape and drive Adyen wide Strategic Planning, Priorities and Goals in close collaboration with the business and Strategic Finance.
• Lead investment and trade-off discussions, connecting resources and investments to strategic priorities and business outcomes.
• Shape, implement and drive business operations rhythms through business reviews: Monitor the health of the business through the creation of performance dashboards, key performance indicators and tracking priorities at varying levels.
• Cross functional alignment and connect strategy (e.g. commercial, operations etc) across Adyen.
• Design and roll out a clear company wide strategy communication plan, working closely with Internal and External Communications to ensure consistent messaging across all teams and functions at Adyen.
• Establish, lead and develop a high-performing team to deliver across Strategy & Business Operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed