Head of Managed Deliveries
About The Position
We are looking for a Director, Head of Managed Deliveries NCA Region to join our Manufacturing / CNS Supply Chain team. In this role, you will lead managed delivery operations across the region, overseeing capital equipment and project orders, while optimizing supply chain performance to ensure quality, lead time, and delivery reliability. You will report to the Head, Continuous Improvement, CNS Supply Chain. This role is primarily based in York, PA, but we are open to candidates located at other USA locations. You will lead a team of 8–11 supply chain and operations professionals focused on manufacturing execution, planning, and delivery excellence. Our team plays a key role in ensuring efficient customer outcomes and operational excellence across manufacturing, planning, purchasing, and order fulfillment, with a shared focus on performance, safety, and continuous improvement. We collaborate closely with regional supply chain, quality, procurement, and global business line stakeholders. Our team is based across North and Central America, and our ways of working emphasize collaboration, accountability, and continuous improvement.
Requirements
- Proven leadership experience in manufacturing operations, supply chain, or industrial production.
- Strong understanding of production planning, logistics, and procurement processes.
- Experience managing cross-functional teams and driving operational excellence.
- Experience in supply chain footprint strategy development and implementation.
- Customer-centric mindset with strong stakeholder management and communication skills.
- Familiarity with safety and quality standards in industrial environments.
- Bachelor’s degree in Mechanical, Manufacturing, or Industrial Engineering (or equivalent experience).
- Must come from a manufacturing, heavy industrial, automotive, mining, or related field.
Responsibilities
- Lead regional manufacturing and operations execution at supplier locations, ensuring quality, safety, and compliance standards are met.
- Drive operational and financial performance, including efficiency, cost-effectiveness, and delivery reliability.
- Own master production planning and align manufacturing targets with business objectives and demand forecasts.
- Lead end-to-end production processes from planning through shipment execution to ensure on-time delivery and customer satisfaction.
- Collaborate with procurement to optimize supplier performance, sourcing strategies, and supply chain efficiency.
- Partner with cross-functional stakeholders to align supply chain operations with business line priorities and strategy.
- Develop and deploy regional supply chain strategies, including capacity planning and long-term capability development.
- Champion safety, sustainability, and continuous improvement initiatives across the region.
Benefits
- Purpose-led work: Contribute to enabling sustainable modern life and transforming the industry
- Wellbeing: Access to wellbeing programs and occupational healthcare
- Rewards: Competitive compensation and performance-based incentives
- Flexibility: Hybrid working options to support balance
- Growth: Learning pathways, mentoring, and global collaboration
- Culture: A caring, collaborative, and inclusive workplace
- Competitive benefits plan
- Healthy living rewards
- Mental wellbeing services
- Annual leave starting at 15 days per calendar year
- Engagement surveys
- Global incentive program tied to business and performance targets
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What This Job Offers
Job Type
Full-time
Career Level
Director
